Elizabeth Drees Email & Phone Number

I led the sales strategy for business-to-business national accounts, focusing on client retention and growth across 120 mid-market accounts. I developed targeted campaigns to increase client engagement by utilizing data-driven insights to identify opportunities for upselling and cross-selling. My role involved collaborating with internal and external teams to provide customized solutions, including managed routers, cloud voice, and fiber networks. I maintained an exceptional customer churn rate, consistently exceeded sales targets, and contributed to profitability. I was recognized for building strong customer relationships and successfully managing a range of technical solutions, earning the AT&T Office at Hand Winner’s Circle.• I achieved 144% of my sales quota for eight consecutive years, earning Balanced Scorecard recognition.• My efforts reduced the customer churn rate to .67% by strengthening relationships and proactively addressing service needs.• I attained 600% of my sales quota in cloud voice solutions in 2023, which led to receiving the President’s Club Award.• I grew revenue by successfully targeting white space customers through cold calling, emailing, and in-person outreach.• I drove new business acquisitions by collaborating with vendors and leveraging solution-selling strategies to meet client needs.• My performance in cybersecurity and voice solutions helped achieve 111% of my sales quota in the first half of 2024.

I led a team of 28 in a large, unionized retail store, where I focused on improving sales performance and increasing customer retention. I developed and implemented strategic processes that resulted in significant revenue growth and better sales outcomes. My efforts created a positive work environment that motivated the team to exceed their performance targets. I collaborated with third-party vendors to increase business sales and enhance product offerings.• I boosted store sales to 105% of quota, making it the top store in business sales for 11 out of 15 months.• My retention strategies reduced customer churn from 25% to 1%.• I increased non-wireless product sales by 22% through effective cross-selling initiatives.• My revamped training and coaching programs improved team performance by 15%.• I drove 18% incremental revenue growth by partnering with vendors for new business opportunities