Elizabeth Drumm Email & Phone Number

Amherst, Ma, Us

Northampton, Massachusetts, United States

• Facebook, Twitter, Instagram Management• Logo design • Website design (Wix)• Website Management

Springfield, Massachusetts Metropolitan Area

East Longmeadow, Massachusetts, United States

• Designing marketing materials for agents, office fundraisers, office classes• Drafting weekly meeting recap• Teaching/reviewing technical and marketing classes• Depositing earnest money and commission checks• Printing/mailing escrow and overage checks• Social media management• Onboarding new hire agents

Kennesaw, Ga

• Project management• Daily task assignments to employees• Payment management• Delivery management• Inventory management

Kennesaw, Georgia, United States

• Website management on WordPress/Elementor• Creating and implementing short- and long-term marketing strategies• Creating advertisements for billboards and radio• Contacting potential customers to set up appointments • Conducting appointments in-person and over phone to sell furniture pieces• Assisting with designing and creating furniture pieces• Managing and attending trade/craft shows• Drafting biweekly newsletters

Kennesaw, Georgia, United States

• Creating and updating the company website on WordPress/Elementor• Drafting monthly newsletters• Managing social media accounts• Contacting potential customers to set up appointments

Atlanta Metropolitan Area

• Students ages range from kindergarten to adult• Lessons are taught solely in English, with topics based on culture, literature, science, and mathematics • Lesson feedback with areas of growth and strategies for improvement for every lesson

Online English Teacher to students throughout China. Students ages range from kindergarten to sixth grade. Lessons are taught solely in English, with topics based on culture, literature and science. Teacher responsible for lesson feedback with areas of growth and strategies for improvement for every lesson

Usa

Online English Teacher to students throughout China. Students ages range from kindergarten to sixth grade. Lessons are taught solely in English, with topics in reading, science, math, travel, and culture.

Paderborn Area, Germany

Teaching Assistant duties included assisting lecturers in two classes, communicating with students via e-mail on behalf of the lecturers, maintaining two days of office hours for student aid, holding social events for students to practice and experience English, maintaining the social media, and managing the other TA’s such as schedules and team building exercises.

Online English Teacher to students throughout China. Students ages range from kindergarten to adult. Lessons are taught solely in English, with topics in reading, science, math, travel, culture, business, and free discussion.

Otzenhausen, Germany

Seminar Assistant responsible for assisting Seminar Leaders in organizing events, being the emergency contact for seminar attendees, finding events for seminar attendees, guiding attendees on outings, and inputting seminar feedback from past and current seminars in English and German. .

Atlanta, Ga

• Input of daily tech and repair tickets• Filing tickets under customer name• Pool parts ordering and inventory• Entering bills and sending invoices via Quickbooks• Receiving payments via credit card or checks via Quickbooks• Time clock management• Social media management• Contacting vendors to resolve order mistakes and billing issues• Maintaining the office; office supplies and cleaning

Alpharetta, Ga

Customer service representative responsible for resolving product or service problems by clarifying thecustomer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Kennesaw, Ga

Server responsible for food orders, section appearance, guest satisfaction, customer service, restaurant appearance, timely delivery of food and drinks.

Lake Grove, Ny

Server responsible for food orders, section appearance, guest satisfaction, customer service, restaurant appearance, timely delivery of food and drinks. Expo responsible for orders going out in a timely fashion, orders are correct, mediator between kitchen staff and servers, and food safety.  Set-up social media campaign for Lake Grove for promotional events Maintained social media (Instagram) until transfer to Kennesaw, GA

Port Jefferson, Ny

Toy and game specialist is responsible for maintaining store appearance, customer satisfaction in the store, teaching educational board games to children from as young as 6 months to adults, children and adults with special needs, and professionals.

Manhatten, Ny

• Photoshopping images• Placement of images in pre-designed templates• Assisting in ad campaigns for social media and print• Providing support where needed in copy department.• Assisted in design of billboard campaign for BMW North America for New York tri-state area• Assisted in building quarterly newsletter for BMW North America Assisted in design of billboard campaign for BMW North America for New York tri-state area Assisted in building quarterly newsletter for BMW North America

Plattsburgh Ny

Provided customer service, register work, restocked products, received orders, cleaned the store, and created signs for pricing, sales, and information.

Melbourne, Australia

I• Developing social media campaigns for Facebook• Providing support in preparation for national trade show• Booking hotels and flights• Researching trade show locations

Plattsburgh, Ny

Marketing Intern responsible for video editing for TV commercials, personal videos for clients, and professional videos for companies and colleges. Also responsible for audio editing, storyboard creation for commercials, script writing for radio and TV commercial, and stock photography of local attractions to be used on future projects and the Plattsburgh Commerce webpage. Developed ad campaign for Champlain Valley Hospital's cholesterol awareness program from scripts to storyboard creation of TV commercial Created storyboard for a series of six TV commercials for the Emergency Preparation Campaign for Plattsburgh Commerce Assisted in video and audio editing of Paul Smith College's culinary showdown for high school scholars

Plattsburgh, Ny

Provided customer service and register work.

Bachelor Of Science (Bs), Marketing

Activities and Societies: International Business Club, Public Relations Officer, 2012-2013 WQKE 93.9 The Quake, Promotions Team, 2012-2013.

Bachelor Of Science - Bs, Business Administration And Management, General

Minors in Graphic Design, International Business, and Global Supply Chain Management

Bachelor Of Arts - Ba, Multi-/Interdisciplinary Studies, General

Activities and Societies: Golden Key Honor Society, Delta Phi AlphaStudied Abroad at Universität Paderborn, September-December 2018

Advanced Regents Degree, Language Extension

Activities and Societies: Literary Magazine, 2007-2009. Editor-In-Chief, 2008-2009