Elizabeth Dutterer Email & Phone Number

Dayton, TX, US

Stockholm, SE

• Moved to inside sales position June 2023
• Coordinate with customers to procure parts needed.
• Collaborate with accounting department for reconciliation of completed jobs and creates new customers in the system
• Achieved sales targets and drove customer retention through effective account management
• Provided consultative upselling and service using product expertise
• Cultivated strong customer relationships by problem-solving and offering tailored solutions

Stockholm, SE

• Consistently handles the following: customer service dealing with inbound and outbound calls; scheduling service calls in the Texas territory; works with customers and technicians; closely works with accounting to.
• Work closely with team of technicians and service manager to provide scheduled calls for services as well as emergency callouts
• Expediting parts, helping to clarify invoices, rental equipment, timesheets for specific customers, scheduling safety training for technicians as neededUtilize SAP for job tracking, creation of work orders and tracking.

• Consistently handles the following: Accounts payable, Notary, office administration, payroll-Paychex, commissions, QuickBooks online entry, and Acculynx entry
• Spearheads the payment of rent/utilities; maintain all office functions as well as reconciles all job costing
• Ensure safety and product quality through adherence to quality policies and procedures
• Evaluate and document customer complaints, ensuring compliance with global regulations
• Manage complaint investigations and related documentation with accuracy and professionalism
• Contribute to the development and implementation of quality standards and departmental improvements

• Answer phones, sort mail, maintain all files, schedule appointments, enter new jobs and all documents, document control

Milwaukee, WI, US

• Maintained office organization and file management systems.
• Ensured order fulfillment and accuracy by working with project managers to assist in project completion.
• Coordinated the ordering and expediting of materials needed.
• Completed inventory and identified overages and shortages.

• Handled all incoming requests for proposals, management of priority and deadlines as a marketing assistant.
• Successfully worked with account managers and producers to sell and renew all cases.
• Worked in a niche group benefits service area; worked with multiple third party administrators, brokers and carriers.
• Kept records and tracked all filing and updated all procedures.

Milwaukee, WI, US

• Organized office, as well as managed file and records.
• Worked closely with project managers and project assistants to fulfill orders needed.
• Ordered parts needed to complete projects; coordinated and expedited materials.
• Identified and traced overdue materials.
• Returned all unused merchandise to suppliers.
• Worked with Rockwell Automation as well as third party vendors.

• Organized office, managed file, answered phones, scheduled appointments, and managed records.
• Researched information on clients for new business development, and prescreened applicants.
• Conducted comparative analysis on costs associated with advertising budget.
• Recorded success by making travel arrangements for conferences, including hotels and airfare.

• Processed new hires, termination, and all employee change paperwork, including unemployment, background checks, payroll, use of ADP, Human Resources & Benefits and Pay Expert, as well as Navision.
• Maintained files, performed receptionist duties, and managed office.
• Worked in CEO’s office in his Executive Administrative Assistant’s office on her vacations; kept his daily files up to date; archived old files; took messages, and set-up conference calls.
• Assisted in setting up corporate apartments, travel arrangements for board members, including hotels, taxis, and airfare.

• Took charge of temporary positions in reception and was also in charge of file clerk, administrative and clerical duties.
• Answered phones, file maintenance, office management, inventory duties.

• Assisted with patient paperwork; took vitals on patients; and client relations.
• Rendered assistance to doctor in administering emergency and triage response.
• Took and developed X-rays; use of AVI-Mark software.
• Cleaned and maintained all medical equipment and supplies.

• Performed administrative duties and was responsible for personnel accountability.
• Researched property ownership on oil, gas, and mineral rights.
• Produced timeline, flow chart, and mineral ownership percentage reports.
• Maintained all office supplies, and was also a front-line communicator with our client as well as our lease holders.

• Liaised with the transportation and logistics department while working alongside the military.
• Conducted safety briefings; made bullet points for meetings, and edited speeches for the transportation manager.
• Created power point presentations; maintained Access database that tracked locations and mission capability of heavy trucks for the Joint Military Mail Terminal (JMMT) division and the Fuel Tanker division.
• Prepared mission logs; performed administrative duties, personnel accountability, and also archived records according to military standards.

Bachelor Of Arts, Public Relations/Communications

Associates In Arts, Business Administration