Elizabeth Eberle, Mha Email & Phone Number

New York, United States

Oversee daily operations for 4 breast imaging locations.Accountable for operational/financial metrics and overall business results.Increasing patient growth through marketing and promotional programs.Develop and implement office policies, processes, and workflows. Act as the primary liaison between OB/GYN care centers and Unified Women’s Healthcare.Prepare and submit insurance claims and correct/resubmit denials.Recruit and hire front office staff and technologists as well as onboard new teammembers.Set key performance indicators based off of best practices within the industry. Work with radiologist and PACS administrative team to ensure timely and accuratereads.

Greater Denver Area

Oversaw the daily operations for multiple imaging sites within the Rocky Mountain Cancer network.Developed and established policies, procedures, and objectives.Monitored, analyzed, assessed, and communicated practice progress. Ensured compliance and adherence to the organizations structure, management philosophy and mission statements. Ensured all business office activities were conducted to maximize reimbursement and efficiency in accordance with all federal, state and local laws and regulations. Coordinated office procedures between the front office, business office and clinic to ensure smooth information flow and communication. Implemented systems (both manual and computerized) to support office activities based upon business need. Recruited, hired and trained all business, front office and support staff.

Lakewood, Colorado, United States

Exceeded monthly operational and financial goals as well as year over year growth.Provided day-to-day oversight of center operations and supervision of staff. Conducted regular staff meetings to share new ideas, feedback and goals.Collaborated with Account Executive to optimize relationships within the referring community as well as find and attract new business.Responded to all patient service issues in a timely and professional manner in order to improve quality of care and patient experience. Streamlined workflows and processes in order to provide exceptional patient care and patient safety.Directed and conducted recruitment, hiring and training of personnel.Established work schedules and assignments for staff, according to workload, space and equipment availability.Established and maintained relationships with individuals or business customers in order to provide assistance with problems these customers may encounter.Oversaw the flow of cash or financial instruments.

Denver, Colorado, United States

Managed the scheduling department for 20 providers. This included new patient scheduling, surgery scheduling and several ancillary services such as CTs, Bone Scans, MRIs, Ultrasounds, and various other procedures.Collaborated with other managers in developing, maintaining and implementing policies and procedures to maximize workflows and serve as a role model and enforcer of customer service standards. Oversaw and directed operational activities, including resolution of personnel/system problems, staff scheduling, reconciling time sheets, maintaining confidentiality related to human resource matters, assisting with any administrative planning and initiatives aimed at facilitating growth and improving operations and scheduling growth. Directed and conducted recruitment, hiring and training of personnel.

Denver, Colorado, United States

Scheduled surgical cases in a complete and accurate manner. This included: maintaining OR schedule in both outlook and EMR, contacted all vendors needed for support of OR cases, and contacted family. Communicated with patients regarding pre-op needs and details for the day of surgery. Verified CPT codes for procedures and ICD codes for diagnosis. Verified insurance eligibility for surgical patients and ensured the necessity and existence of insurance pre-certification and documented accordingly.

Thornton, Colorado, United States

Ensured all necessary information was obtained for the operating room/recovery areas. Performed marketing functions with new and/or existing physician groups to build/maintain rapport. Verified insurance eligibility for scheduled patients by telephone, internet, and/or facsimile. Ensured the necessity and existence of insurance pre-certification and documented accordingly. Prepared daily deposit, case log report, and spreadsheets for next day’s business.

Master'S Degree, Health/Health Care Administration/Management

Bachelor Of Science (B.S.), Organizational Leadership