Elizabeth Even, Msn, Rn, Cen Email and Phone Number

• Manage the operations of the Quality Assurance Program• Project team member for multiple new accreditation programso Rural Health Clinic, Telehealth• Address and resolve complex department operations affecting internal/external customers• Works with director in goal development and implementation and ensure ongoing effectiveness of day-to-day operations • Evaluate on-site survey issues to determine level of risk and need for immediate threat declaration

• Oversee staff and departmental project management for multiple acute care programso Hospital, Ambulatory Health Care, Office Based Surgery, Critical Access Hospitals• Facilitate and manage both internal and external customer requests as well as departmental operations

• Provides interpretation of all Joint Commission standards to ensure consistency across programs and surveys• Serves as a consultant in the development and revision of standards and survey process• Serves as faculty for surveyors and other public education programs and represents the company as liaison to various professional organizations• Ensures that accredited organizations receive excellent customer service and that their accreditation needs are met in conjunction with the operations team• Serves as a resource to leaders responsible for departmental and system-wide initiatives to make improvements to better meet customer expectations and organization objectives

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• Leader of a Level-One Academic Trauma Center with over 90,000 annual patient visits• Evaluation and oversight of over 100 employees• Development and oversight of the implementation of a 3-tiered security approach to ensure patient and staff safety• Planning and implementation of a split flow model of care• Design, planning and departmental oversite of multi-million, multi-year construction project

• Presented at National Association for Surgical Education Conference in Seattle, 2015• Developed, piloted, and implemented a multidisciplinary simulated operative case for clerkship students now standard curriculum during surgery clerkship orientation• Presented at clerkship director’ meeting in Association for Surgical Education San Diego, 2012• Taught and evaluated medical students’ various clinical, technical and communication skills• Assisted in designing and delivering instruction to residents and other health professionals in the technical skills simulation laboratory• Coordinated and oversaw the Intravenous Lab for all third-year medical students• Assisted with education research and evaluated students on specified skills