Elizabeth Gachechi Email and Phone Number

Key Duties & Responsibilities:• Receiving, providing information, and transferring calls/ messages to the relevant staff• Ensuring that customers/ visitors are attended to promptly and appropriately• Updating and maintaining records accordingly• Providing appropriate feedback to all enquiries made• Keeping the reception area tidy, receiving visitors and directing them into offices;• Performing clerical tasks such as sorting and distributing mails, and coordinating mail flow in and out of office• Supporting the team in sales and marketing activitiesAchievements: • Recognised for impeccable time management• Recognised for excellent interaction skills• Remains highly instrumental in repeated quality customer service• Part of the team recognised for being highly proactive at every opportunity

Key Duties & Responsibilities:• Welcomed visitors and guided them accordingly• Wrote invoices and receipts, including initiating deliveries to customers• Operated the telephone switchboard• Scheduled appointments• Organized and maintained office equipment• Handled email communications with customers• Carried out filing and record maintenance• Handled customer grievances• Handled petty cash• Received and banked cheques on behalf of the company• Maintained the store inventoryAchievements: • Received recognition for ensuring timely deliveries to customers• All customer grievances were amicably handled without needing escalation• Ensured that the store inventory was up-to-date and there was never any stock-out