Elizabeth Don-Lawson Email & Phone Number

Abuja, Federal Capital Territory, Nigeria

Patient Correspondence: Handling all forms of patient correspondence via email, phone call, text as well as front desk enquiries, maximizing effective and satisfactory information exchange.Procurement and Inventory Management: Managing the procurement of dental materials such as crowns, implants, dentures, anesthetics, and equipment, ensuring adequate inventory levels and timely replenishment to support the clinic's operational needs.Insurance and HMO Coordination: Liaising with insurance providers and Health Maintenance Organizations (HMOs) to facilitate claims processing, billing, and other related administrative tasks.Appointment Management: Proficient use of dental practice management software e.g. Open Dental to schedule and coordinate patient appointments, ensuring a smooth patient flow within the dental clinic.PR and Marketing: Assisting in the planning and execution of events and social media campaigns aimed at promoting dental health

Federal Capital Territory, Nigeria

Project Support: Maintained processes for organizing, monitoring, controlling, and reporting on projects from initiation to close-out.Project Tracking: Measured and monitored the progress of detailed tasks, milestones, and action items to ensure timely project delivery within expectations without compromising qualityStakeholder Management: Communicated effectively with project stakeholders, managed their expectations, and addressed their concerns

Abuja, Federal Capital Territory, Nigeria

Documentation and File Management: prepared, reviewed, and maintained administrative files and documentation to facilitate internal organization and ensure efficient record-keeping.Document Tracking: Registered incoming and outgoing documents, ensuring proper logging and tracking of correspondence and paperwork.Information Dissemination: disseminated information accurately and timely to executives, employees, and external bodies as required.Stakeholder Liaison and Coordination: acted as a point of contact and facilitated communication among executives, employees, and other external stakeholders, ensuring smooth information flow and coordination.

Abuja, Federal Capital Territory, Nigeria

Interfaced with professionals to gain specialist knowledge and insights, contributing to the refinement of the research process and outcomes. Organized research materials, data, and information in a systematic and structured manner for efficient access and utilization.Ensured the integrity and confidentiality of data and participants, by adhering to ethical principles and guidelines in conducting research.Provided auxiliary support to the project lead by ad hoc research tasks (e.g. literature reviews, preliminary market and industry research)