Elizabeth Griswold Email and Phone Number
Elizabeth Griswold work email
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Elizabeth Griswold personal email
As a Customer Service Supervisor at SPS, I lead and inspire a team of customer service representatives who provide outstanding service to both internal and external customers. I have over 10 years of experience in customer service management, with a focus on cultivating customer relationships, processing orders and requests, and resolving issues and complaints.I am passionate about engaging with my team members and customers to discover new opportunities and solutions. I am proficient in CRM and Salesforce, as well as Cybersource and GSA site. I have a knack for problem solving and conflict resolution, and I handle confidential information with accuracy and discretion. I am always eager to learn new applications and procedures, and to expand my professional horizons and challenges.
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Customer Service SupervisorSps Jul 2022 - PresentUnited States -
Internal Sales SupportSouthern Prosthetic Supply (Sps) Nov 2012 - Jul 2022Cultivate customer relationships and acquire several accounts that transact with me exclusivelyProcess orders, quotes, and other requests via telephone, email, and faxProcess credit card payments into CybersourceRecord details of inquiries, comments and complaints as well as actions taken in SalesforceResponsible for fielding incoming live chats from customers and assisting on a variety of topics such as product information,order status and pricing requests.Selected as the preferred customer service representative to process confidential Veteran Affair's orders via fax as well as through GSA site.Achieve and exceed monthly quality performance and productivity goals, consistently achieving top 10 in salesChosen to be the voice of SPS
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Customer Service RepresentativeDs Waters, Inc. Dec 2011 - Nov 2012Flowery Branch, GaProvide customer with additional information or explain services to ensure customer satisfactionProvide one call resolution with such issues as delivery, pricing, calculation and entry of credits and adjustments, billing and reconciliation.Process orders, new customers applications, quotes, and other requests via telephone, email or in-personProvide account analysis for commercial and residential customersResearch and identify the root cause of recurring disputes and delinquencies from simple to complex in nature.
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Customer Service ManagerLipphardt & Associates Dba Hangups Custom Framing Oct 1996 - Dec 2011Fort Mcpherson, GaAssist civilian and military customers with design, mat and frame molding choices. Encourage a friendly customer service environment with civilian and military clients.Input all customer account information into POS program, “Lifesaver”Interface with vendors to ensure correct deliveries, and invoicing.Manage all aspects of billing, A/R and A/P, general ledger postingsEnsure that Department of Defense and internal security measures were enforced. Assume full responsibility for opening and closing location.
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Customer Service RepresentativeCigna Aug 1992 - Sep 1996Responded up to 100 calls per day to assist customers with benefit determinationsAdjudicate medical and prescription claims as per policy benefitsHandle confidential information appropriately
Elizabeth Griswold Skills
Elizabeth Griswold Education Details
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Asher School Of BusinessAdministrative Assistant And Secretarial Science, General
Frequently Asked Questions about Elizabeth Griswold
What company does Elizabeth Griswold work for?
Elizabeth Griswold works for Sps
What is Elizabeth Griswold's role at the current company?
Elizabeth Griswold's current role is Customer Service Supervisor @ SPS | Customer Service Management.
What is Elizabeth Griswold's email address?
Elizabeth Griswold's email address is eg****@****sco.com
What schools did Elizabeth Griswold attend?
Elizabeth Griswold attended Asher School Of Business.
What skills is Elizabeth Griswold known for?
Elizabeth Griswold has skills like Customer Focused Service, Detail Oriented, Problem Solving, Customer Relationship Management, Invoicing, Data Entry, Leadership, Customer Service, Microsoft Outlook, Accounts Receivable, Healthcare, Hipaa Compliance.
Who are Elizabeth Griswold's colleagues?
Elizabeth Griswold's colleagues are Kelsey Bird, Pierre Masson, Alex Long, Santiago Juarez, Ellen Kolbas, Christina Reagan, Jessica Heard.
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Elizabeth Griswold
Elizabethgriswold.Com -Dedicated To Pursuing The Opportunities That Better Our World.United States -
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Elizabeth G.
United States
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