Elizabeth Head Email and Phone Number
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Highly motivated, bilingual (French) leader with proven management and teaching experience.
Allianz Partners
View- Website:
- allianz-worldwide-partners.com
- Employees:
- 394
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Delivery Manager And Scrum MasterAllianz PartnersRichmond, Va, Us
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Delivery Manager/Scrum MasterAllianz Partners Feb 2023 - PresentRichmond, Virginia, United States -
Senior Configuration ExpertAllianz Partners Aug 2021 - Feb 2023Richmond, Virginia, United States
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Configuration ExpertAllianz Partners May 2019 - Aug 2021Richmond, Virginia
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Travel Sales ManagerAllianz Partners Mar 2016 - May 2019Richmond, Virginia Area• Provided leadership for Travel Sales staff, including strategic direction, reinforcement training, coaching, incentives/recognition, and performance evaluations.• Managed operational aspects of the Travel Sales department, including tracking and analysis of call volumes & close rates, associate performance & development of monthly sales plans to meet revenue targets.• Served as secondary liaison to clients and customers.
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Financial Services Team LeaderAllianz Partners Jul 2013 - Mar 2016Richmond, Virginia Area• Supervised a team of 12-16 customer service direct reports by completing call quality monitors and case audits, providing job performance feedback and reviews, holding individual bi-monthly focus sessions, implementing disciplinary action and performance improvement plans. • Ensured department compliance with client’s Service Level Agreements, quality and productivity goals on daily, weekly and monthly basis.• Resolved escalated situations for customers.
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Bilingual Service Associate, Financial ServicesAllianz Partners Oct 2012 - Jul 2013Richmond, Virginia Area• Provided superior telephone customer service to clients in French and English. • Assisted customers on initial call, managed logistics, and completed requests for emergency services including Lost/Stolen Card Reports, Emergency Card Replacements, and Emergency Cash Advances.
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Adjunct ProfessorJohn Tyler Community College Jul 2014 - Jun 2016Midlothian, Va• Taught 5-week section of Elementary French II in Summer 2014.• Taught Humanities 195- “Medieval French Literature and Culture” in conjunction with leading study abroad trip to Paris and Northern France in Summer 2015.• Taught French 201 in Fall 2015, Fall 2016, French 202 in Spring 2016. -
LecturerUniversité Paris Est Créteil (Paris12) Sep 2010 - Jun 2012Créteil Area, France• Taught English classes for both English majors and non-English majors.• Helped train new lecturers, coordinated exam writing and curriculum preparation with other lecturers, 2011-2012.• Served as co-organizer and chaperone for a student trip to London, England, for two nights in May 2011. -
Graduate Teaching AssistantUniversity Of Virginia Aug 2004 - May 2010Charlottesville, Virginia Area• Taught 1-2 sections Elementary and Intermediate French each semester.• Served as Course Chair during four semesters and oversaw two to four other teaching assistants, prepared the syllabus, organized exam writing, and prepared and distributed course activities such as reading and composition topics to other teaching assistants. -
LecturerUniversité Lumière Lyon 2 Jan 2007 - Jun 2007Lyon Area, France• Taught beginning and intermediate English for first-year students.• Administered oral exams in the English Department.
Elizabeth Head Skills
Elizabeth Head Education Details
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French Language And Literature
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French Language And Literature
Frequently Asked Questions about Elizabeth Head
What company does Elizabeth Head work for?
Elizabeth Head works for Allianz Partners
What is Elizabeth Head's role at the current company?
Elizabeth Head's current role is Delivery Manager and Scrum Master.
What is Elizabeth Head's email address?
Elizabeth Head's email address is eh****@****tcc.edu
What is Elizabeth Head's direct phone number?
Elizabeth Head's direct phone number is +33 1 53 25 *****
What schools did Elizabeth Head attend?
Elizabeth Head attended University Of Virginia, Furman University.
What skills is Elizabeth Head known for?
Elizabeth Head has skills like French, Leadership, Customer Service, Call Centers, Microsoft Office, Training, Management, Team Leadership, Research, Process Improvement, Coaching And Mentoring, Team Building.
Who are Elizabeth Head's colleagues?
Elizabeth Head's colleagues are Virginia Andrianatu, David Eworo, Garima Bansal, Francesco Anania, Habib Kamal, Joshua Felix, Nouran Elgaabary.
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Elizabeth Head
Atlanta, Ga5leadatl.org, mba2008.hbs.edu, carystreetpartners.com, 53.com, meetorchard.org -
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