• Supervision of Business Operations; daily office operations; security, location, supply ordering, meeting schedules, staffing• Supervision of Administrative Team• Payroll and benefits processing• Human Resources; hiring, onboarding, grievances, employee reviews, benefits, general questions • Vendor Negotiations; contracting; supervision of terms, performance, and billing• Vendor Accounts Payable; invoice processing, vendor relations• Creation of Policy and Procedures for Operational and Financial functions • Yearly budget process for forecasting of office expenses; rent, supplies, meetings• Yearly budget forecasting for staffing levels to meet the needs of the company• Monthly monitoring of all departmental budget categories• Preparation of necessary materials for Committees and Board of Directors as needed• Assist in leading special projects as needed

• Prepare and execute official correspondence on behalf of the CEO and Vice President • Act as liaison between Senior Management and Board of Trustees throughout NYS• Prepare meeting agenda, minutes, and presentation materials for all Board meetings• Assist Chief Financial Officer in all financial matters with the Board of Trustees• Create and maintain all department expense reports for CEO and all agency Vice Presidents (nine)• Review and approve all invoices for daily operations in accordance with Policies and Procedures• Supervision of members of the Training Department • Track all vendor information including certificates of insurance, Hold Harmless Agreements, and contracts• Acquisition and ongoing supervision of fixed assets• Supervision, coordination, and delegation of all Maintenance projects/ team schedule • Budget creation and management on all capital improvement projects • Coordinate meetings and all travel for CEO various agency locations including New York City, Syracuse, Rochester, and Auburn• Organize and execute budget, vendor relationships and all planning arraignments for all agency functions• Foster and sustain a positive presence in the community