Developed and maintained process documentation and training materials for 4 different formulas and proceduresConducted 100+ quality control inspections and documented results, which helped troubleshoot manufacturing issues and provided long-term solutionsDesigned and executed 20+ experiments on product materials and technologies to validate product performance and reliability Analyzed data and interpreted results to identify trends and patterns, contributing to new product developments Collaborated with cross-functional teams to develop new products and improve existing ones Manufactured 50+ gallons of slurry, resulting in 20% increase of product outputPerformed data entry associated with component production, labeling, storage and shipping while ensuring accurate and complete manufacturing records

Assisted 30+ customers per day in responding to inquiries, selecting items, and providing recommendations to achieve sales goalsStreamlined team dynamics and facilitated effective communication in a fast-paced, complex retail environment; achieved an increase in customer satisfaction ratings and reduced average response time.Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to increase customers sales.