Elizabeth Karanja Email and Phone Number

Responsible for overseeing the day-to-day operations of the Saccosadministrative office, ensuring smooth functioning.Managing office supplies, equipment, and inventory, ensuring availability andfunctionality.Maintaining accurate records of administrative activities, financial transactions,and membership data.Coordinating administrative tasks and activities across departments, ensuringefficient communication and collaboration.Assisting with the coordination of events, meetings, and conferences.Assisting with payroll processing and maintaining accurate records of employeetime and attendance.Delivering excellent customer service to members, addressing inquiries, resolvingcomplaints, and assisting with membership applications.Ensure adherence to regulatory requirements, internal policies, and industrystandards related to administration, finance, and data management

General office organizationRecords management Handling incoming and outgoing mailsOrganizing Directors schedule File management Marketing products and services Preparing invoices and LPO Preparing payrolls

Maintaining customer relationships Introducing new and existing products to customers Handling incoming calls Receiving and attending to customer queries satisfactorily Giving customer feedback to the business for better product development and customer offering

Ensure accurate capture of customers contact data as per assigned targets Ensure that customers contact details are current and complete Support customer contact-ability through correct customer information that facilitates the improvement of service and risk profiles