• Develop personalized financial plans for clients to achieve their short-term and long-term goals.• Collaborate with clients to create and implement retirement planning strategies.• Lead client meetings to review financial progress, discuss investment options, and address concerns.• Provide clients with expert guidance on tax planning, estate planning, and insurance policies.

• Translate complex technical content into easily understood and engaging copy.• Conduct thorough research on diverse topics to create well-informed articles.• Maintain a consistent writing schedule to meet deadlines and manage multiple projects simultaneously.• Edit and proofread written materials, ensuring accuracy and consistency in tone and style.• Pitch story ideas to editors, securing assignments for publications.

• Number one Secondary Sales Assistant for a national company with over 80 locations.• Sold approximately $200k in services in half a year.• Managed sales arborists' schedules and calendars, including arranging meetings and appointments.• Screened and directed phone calls, emails, and visitors for sales arborists.• Maintained and organized data systems and records.• Collaborated with other members of the administrative team to support sales arborists.• Experience in processing payroll for a diverse team of employees.• Managed accounts receivable processes, including invoicing and collections for a large company.• Performed account reconciliations and resolved discrepancies in customer accounts.• Communicated with customers to address payment issues and negotiate payment plans.

• Wrote book recommendations for the local paper and developed a semi-monthly e-blast to engage patrons through personalized insights and commentary on new fiction books.• Re-energized library Facebook page to continuously communicate with and educate patrons about library events and resources.• Devised and launched the Resourceful U program. This program offered interactive experiences to educate patrons about the digital resources available through the library. Featured monthly tutorials, guest speakers, events, and prizes.• Created themed Pop-Up book clubs, allowing new patrons to access the book club experience without waitlists.• Managed library collections and materials, ensuring quality and organization.• Processed interlibrary loan requests and managed circulation services.• Provided research assistance and guidance on information literacy skills.

• Generated new sales and exceeded in client retention.• Managed guest reservations and inquiries in a luxury hotel setting.• Assisted guests with recommendations for local attractions and dining options.• Coordinated transportation services for guests and ensured timely arrivals.• Handled guest complaints and professionally resolved issues.• Collaborated with internal departments to fulfill guest requests and special arrangements.• Provided exceptional customer service to VIP guests and high-profile clients.

• Cultivated relationships with potential customers while liaising between the company and the client by identifying new business opportunities in different mediums.• Attended national sales conferences to engage potential clients and forge warm relationships.• Prospected clients from warm relationships and transitioned them into widespread print media offerings.

• Contracted $30 million in airtime annually for USA, MTV, Sci-Fi, and a dozen other major cable networks, including CNN, Turner, Bravo, and Discovery Channel.• Provided advertising and marketing solutions for television advertising while developing campaigns to drive traffic to high-profile clients.• Led new client development initiatives and secured the largest client in the industry, Beach Body.• Sold $800k monthly in long-form and short-form television advertising on major national networks.• Hit and exceeded all sales targets and consistently came in on budget.• Proofread and submitted traffic instructions for all commercial airings without error.