Elizabeth Labbe Email and Phone Number

Support reporting needs for Behavioral Health report requests in an agile reporting group. Reporting requests include both Authorization reports as well as claims (including reports that pull medical, behavioral, and pharmacy data for reports). Primary responsibility is to work with stakeholders to identify and define their reporting needs and to document those needs in the BRD and work with the developers to ensure report development met the stakeholders’ needs. Assisted with coding as needed (Hyperion, Tableau, SQL Server Management Studio, AQT). Maintained and monitored Hyperion Scheduler reports production environment, assisted in contacting and working with clients to obtain their NPS survey feedback.Ensure that the reports developed adhere to the quality procedures that have been set in place and allows us to maintain our ISO certification. This includes implementing new processes as needed, onboarding new groups that haven’t been part of a quality program previously, recommending and/or implementing process improvements, creating and/or updating documentation which includes, process flows (swimlanes), job aids, and processes, and performing audits on production reports as well as newly developed reports to ensure that the reports are meeting the customer’s expectations. Part of a virtual team with team members in India, California, East Cost, Minnesota, and Arizona; have the ability to read and interpret SQL and SAS code.

Enterprise business analyst working on large corporate projects. Position entailed creating cost estimates, stakeholder analysis, participation i and facilitation in both local and virtual requirements sessions, requirements document creation, providing support throughout all phases of the project, creation of process flows, business vision documents, business requirements documents.

Member of small production team that enhanced system that created documentation for the company. Position required working with the business to identify the requirements, implementing any changes necessary to support the requirements identified, testing,installation, working with vendors as needed, and post-implementation support. Documentation created included Project Charter, Business System Design Documents (BSDs), Requirements Design documents, process flows, data flow diagrams, swimlanes, visual use case, use case, test plans, user documentation. • Participate in or facilitate feasibility studies, requirements elicitation, JAD sessions, brainstorming sessions, SME interview sessions, risk assessment, development and implementation of test plans to support project activities.

• Perform knowledge elicitation, use process flow charts and data flow diagrams to document current system, update requirements documentation, then utilize mainframe program languages and utilities to create, print, and install into production a variety of listbills, direct bills, contracts, letters, quarterly statements, policies and other financial documents. Applications include insurance billing applications, annual statements, checks and a variety of other programs.

Member of small team facilitating the transition of work from Cigna and Aetna to Lincoln Life using process flows, data flow diagrams, and context diagrams. Worked with vendor to purchase and install software needed for the new platform, set up print room including hardware evaluation, creation of test plan for cut-over, utilization of specialty and mainframe software and utilities to facilitate migration

Work with C/C++ and Motif to support engineering project

• Supported product that was sold to nuclear power plants to control the fuel rod placement. • Worked on real-time client/server project to control the control room in an international power plant

Supported the research and development of Expert Systems for internal customers