Elizabeth Leonhard Email & Phone Number

Denver, Co, Us

Geneva, Illinois

- Ability to talk and listen to customers and assess their needs, while constantly improving my sales process- Resolve customer conflicts by communicating effectively to ensure each customer is satisfied with their visit- Merchandise new product to showcase new designs and create an easier shopping experience for customers- Analyze new product catalogue to learn the details about each product and explain them to customers- Train and supervise staff to create a well-rounded team environment

Brookfield, Illinois, United States

- Assisted with social media content creation as well as management of the zoo’s social media channels (Facebook, Twitter, Instagram, TikTok, etc.)- Created spreadsheet to track and analyze TikTok data- Worked alongside Digital Content Specialist on crafting, managing, and maintaining the digital voice and tone of Brookfield Zoo- Helped organize OneDrive files for easier access

Florida

- Greeted and interacted with guests entering the restaurant- Talked to guests to assess their needs and help the guest have a seamless dining experience- Analyzed the current menu to help guests understand key ingredients if an allergy or dietary restriction is presented- Utilized computer system to check guests in and provide accurate information for the team

Geneva, Illinois

- Completed purchase, exchange, and return transactions- Maintained a clean and organized sales floor- Resolved customer conflicts- Influenced customer purchases- Informed customers of the latest sales and loyalty programs- Merchandised new product during overnight floorsets

Aurora, Illinois

- Greeted and interacted with guests on stage- Provided positive guest servicing from beginning to end of all transactions which included sales, returns and credit card solicitations- Great attention to detail while filling product and helped keep the store detailed

Bachelor'S Degree, Marketing

Activities and Societies: AMA (American Marketing Association) Member - VP of Social and Community Impact

Associate Of Arts - Aa, Liberal Arts And Sciences, General Studies And Humanities

Activities and Societies: Phi Theta Kappa, Alpha Beta Gamma