Elizabeth Lesser Email and Phone Number

• Lead transition to new case management software to improve mediator's ability to efficiently manage their cases.• Coordinate research and creation of new mediation courses. • Coordinate mediations for parties to real estate disputes from initiation to completion of session.• Coordinate annual mediator renewals for approximately 70 mediators and new mediator applications. • Provide quarterly or annual analysis of the mediation program. • Conduct research to create & launch arbitration & flat fee mediation programs. • Invoice and track partners to ensure timely payments.• Track monthly P&Ls to create annual budgets for the C.A.R. Partner Program.

• Coordinate mediations for parties to real estate disputes from initiation to completion of session.• Coordinate annual mediator renewals for approximately 70 mediators and new mediator applications. • Lead project to transition to new case management software.• Coordinate research to launch new mediation courses for mediators and parties. • Provide quarterly or annual charts to assess effectiveness of mediation program. • Conduct research to begin new arbitration program. • Invoice and track partners to ensure timely payments.• Track monthly P&Ls and assist with annual budgeting for Business Product programs.

• Coordinate mediations for parties to real estate disputes from initiation to completion of session.• Assist with annual program mediator renewals for approximately 70 mediators.• Invoice and track partners to ensure timely payments.• Assist with researching for new programs, as needed.• Assist callers to REBS or C.A.R. to locate the department they are looking for.

• Transcribe court hearings, meetings and other audio files.

• Provides organization for Program Managers’ schedules, including coordinating calendars, arranging presentations, and monitoring e-mail.• Maintains effective working relationships with internal staff, including management, clinical providers, and administration.• Maintains relationships with patients in the Primary Care Mental Health Integration Clinic, andcoordinates with Providers to arrange their appointments.• Assists Program Managers with correspondence including reports for management.• Ensures confidentiality of patient files, both electronically and in written consent forms.• Maintains staff tracking for the on-line patient email system (My HealtheVet) for all of Greater LosAngeles Clinics.• Maintains tracking for Department spending budget and reconciles items as received.