Audit and analyse restocking products and liaising with stockists. Quality control dishes to ensure optimal customer expectation. Ensuring food hygiene and allergies protocols are being adhered to. Review Bed and Breakfast reservations, collecting data and ensuring correct procedures are being met.Review all up and coming table reservations, ensure correct procedures are being met. Up-selling where appropriate.Follow appropriate COSHH and health and safety guidelines to ensure the cellar and beer lines are cleaned to a professional standard.Using time management and food hygiene to ensure real ales are racked, vented and tapped to meet the business needs.Ensure precise and accurate completion of end of day takings and spreadsheets.Correlate and acknowledge all emails and phone messages, in a professional and timely manor.Deal with unsatisfied customers, using my knowledge and tools to rectify situations in times of stress or confrontation.

Audit and analyse restocking products and liaising with stockists. Quality control dishes to ensure optimal customer expectation. Ensuring food hygiene and allergies protocols are being adhered to. Review all up and coming table reservations, ensure correct procedures are being met. Up-selling where appropriate.Follow appropriate COSHH and health and safety guidelines to ensure the cellar and beer lines are cleaned to a professional standard.Using time management and food hygiene to ensure real ales are racked, vented and tapped to meet the business needs.Ensure precise and accurate completion of end of day takings and spreadsheets.Correlate and acknowledge all emails and phone messages, in a professional and timely manor.Deal with unsatisfied customers, using my knowledge and tools to rectify situations in times of stress or confrontation.Analyse and review the business account to ensure appropriate bills are paid on time.Liaising with the businesses accountant to ensure PAYE, sales and outgoings are recorded.Dealing with the bank to ensure all monies are checked and exchanged appropriately.Follow all health and safety and fire procedures – Daily audits, alarm testing and liaising with the appropriate department.Organise and ensure all files, invoices and receipts are kept in line with the Data Protection Act.Recruiting, leading, tasking and managing my team over multi disciplines, to ensure we all meet our goals.Event planning – using my time management, organisational skills and suppliers are exceeding the customers satisfaction whether that be a personal or corporate event. Use all the different marketing tools at my disposal, maintain all social media accounts and update websites.Ensure day to day health and hygiene is being followed, ready for annual EHO audit – ensure appropriate measures and training are in place to gain the highest score.Greet EHO and show them round, ensuring health and hygiene is up to spec everyday.

All of the above.