For over 17 years, I was the Administrative Operations Manager and Principal at Vitousek Real Estate Schools, where I managed end-to-end business operations and delivered seamless certifications for all graduates. I enhanced the quality and accessibility of instructional materials, introduced online courses, and established a new branch focused on continuing education. I increased revenue and profits by implementing a cutting-edge student registration system and streamlining the registration workflow.I have a passion for engaging people and building relationships, which I demonstrated through my exceptional customer service and communication skills. I also have a strong background in program development and team leadership, where I leveraged technology to automate reports and processes, managed budgets, and developed and implemented comprehensive public outreach materials and initiatives. As I embark on the next chapter of my career, I look forward to applying my operational leadership, customer service excellence, and teamwork skills to make a positive impact in a new organization.