Monitor and assist students during lunch breakCommunicate behavioral concerns to administrationAssess playground for security and safety of childrenPerform other job-related duties as assigned

Managed the operational tasks required to run an after school program, including administration, scheduling, instruction.Fostered excellent relationships between the students/ parents and instructors.Assisted with marketing events, to collect leads and follow up with leads.

Maintain the family BudgetSchedule events for each of the family members.Facilitate playgroups.Teach my children theology, citizenship, basic math and literary skills.Delegate projects to each family member, depending on their skill set.Maintained the quality of living for each family member.Implement a nutritious meal plan.Troubleshoot and solve problems.Instill personal confidence to each family member.

• Create employment contracts• Update and maintain tracking spreadsheets and checklists in Excel• Support and complete new employee on-boarding process activities• Pull weekly timesheets• Complete administrative functions and other office management tasks• Complete special projects as assigned by management

• Streamlined Child Care Assistance Program (CCAP) reconciliation process, which improved efficiency by 50%. • Created a detailed operational manual documenting multiple position-critical processes. • Managed collections process for multiple large organizations.• Designed and maintained multiple reports for use by my supervisor, providers and the county. • Facilitated communication with the county and providers in dealing with non-payments. • Developed payment plan options to assist parents and organizations struggling to pay debts.• Provided exceptional phone and email support for both parents and clients.

Open/close the storeCustomer ServiceMaintain a balanced cash registerEnsure on the shelves were fullMarketing/ advertizingAssisting in new floor setsCreate new styles for customers

• Managed the operational tasks required to run an after school program.• Continued a long-term relationship with the Board of Directors, Program Director, Partner Organizations and funders.• Spearheaded projects involving database systems to help retain student information and all instructors’ lesson plans.

• Demonstrating product knowledge by setting daily goals to maintain sales.• Obtained a balanced cash drawer • Provided friendly /quality customer service

• Organized and executed workshops about the importance accounting fundamentals for both literates and illiterates and the importance of personal hygiene• Developed and provided workshops to raise awareness about topical and infectious diseases such as Malaria, HIV and AIDS.• Collaborated with small business owners to help students learn essential marketing and finance management skills• Created lesson plans to teach youth and adults to learn English as a second language• Facilitated computer classes for young girls to learn basic computer skills