PROFESSIONAL SUMMARY:Lead Solutions Architect responsible for creation, configuration and design of data visualizations and data analysis; direct client support for key program of 50+ proprietary sites. Current focus on Customer Success including Testing, Training, Customer Support. QA Lead proficient in applications testing from planning/strategy, scripting, execution, ticketing systems; systems, integration, UAT; performance, security, compatibility. Content Management specializing in Sitecore 7 and 9, SharePoint.SKILLS & RESPONSIBILITIES:QUALITY ASSURANCE: 12 years in QA aspects of SDLC; lead experience handling small to mid-size teams• Test planning, scheduling, strategy, preparation, creation; project estimation and planning• Automated test suites using Visual Studio Ultimate Coded UI• Database testing - SQL; API testing, SQL queries• System, integration, acceptance; sanity-smoke-regression; end-to-end, compatibility, performance, security• Web based testing, including ecommerce, client server; desktop, mobile, responsive, compatibility• UAT planning and scenariosTRAINING: 10+ years in lead design, creation, presentation of training content in varied media• Training for varied audience: one-on-one, small group, larger audiences, in person, remote, video• Written training materials, “step guides,” training manuals, etc.• Video training development and creation, screencasts, librariesCONTENT MANAGEMENT: 11 years specializing in Sitecore7, Sitecore9, SharePoint• Web based, client server, desktop, mobile applications• Responsive and “mobile-first” web sites• User experience analysis, best practicesMULTIPLE PROJECTS run concurrentlyPOSITIVE WORKING RELATIONSHIPS with client teams, one-on-one relationships with clients, “customer-first” ethicCROSS FUNCTIONAL TEAMS including developers, project managers, product management and other stake holdersRELEVANT TECHNOLOGIESTada Cognitive Solutions Digital Transformation proprietary tools: Architect – digital duplicate of business ecosystem Organizer – data enrollment, transformations, mapping Designer – business insights (subnetworks) Visor – data visualization design, configurationDefect Tracking: Azure DevOps/TFS/VSTS, HPQC, Jira, SharePoint, ZendeskDatabase: SQL Server Mgt Studio, MS AccessTest Management: MS Test Manager, HPQCTest Automation: MS Visual Studio Ultimate Coded UICMS: Sitecore7, 9, SharePointTraining: TechSmith Camtasia, Adobe Captivate