• Developed & implement recruitment and retention for new ambassador program.• Coordinated cross-functional communication and logistics between departments. • Communicated key learnings & optimization insights for greater program leverage. • Built recurring relationships with influencers to continue content production.

• Envisioned & executed community engagement strategy for customers and followers through social media. • Collaborated with marketing and tech teams to streamline ad management.• Managed, developed, and coached a team of junior and mid-level coordinators.• Composed company-wide language style guides and communication directives.

• Maintained high levels of engagement and response with company social media.• Quickly resolved customer concerns and created a positive company experience.• Assisted on special projects to create workflows for answering customer concerns.

• Created virtual field trip and VR/AR tour program focusing on Civil Rights history. • Spearheaded creative storytelling initiatives and designed educator resources.• Collaborated with the church, directors, and tech firm from concept to end.

• Led project efforts on book draft, content mapping, and speech coordination.• Managed communication and collaboration with external coaches and contractors. • Wrote, researched, and designed internal communications and external programs.

• Developed relationships with and mentored students from the University of Canterbury and Christchurch area.• Discipled women involved in Grace Presbyterian Church, Christchurch, and served in the local church.• Hosted events, service activities, and weekly meetings for the student community.• Project managed written resources, international student visits, and conferences.• Served as student fundraising coach, built supporter network, and raised support.