Elizabeth Nystrom Email and Phone Number

Supervises a team of five employees, overseeing all aspects of quality assurance for 28 energy efficiency programs. Essential duties include portfolio oversight, including tracking, reporting, developing, reviewing and implementing all quality assurance procedures. Conducts monthly direct reporting presentations of QA/QC findings with utility and implementation contractor management.

Lead QA/QC Inspector supporting the entirety of programs under ComEd’s Energy Efficiency portfolio. Conducted virtual, desktop and on-site quality assurance inspections for more than 22 energy efficiency programs. Supported client by delivering guidance for quality, health, safety and energy conservation while collaborating with the implementation team.

Provide energy conservation consulting services to residential customers (over 400 served to date), as a technical expert in the utility based Home Energy Saving program working in cooperation with Nicor, ComEd, and C.S.G. Key Functions• Perform home energy assessments / evaluations utilizing pressure diagnostics, combustion analysis, infrared scanning and energy modeling software to calculate existing performance flaws and create precise weatherization retrofit specifications… Show more Provide energy conservation consulting services to residential customers (over 400 served to date), as a technical expert in the utility based Home Energy Saving program working in cooperation with Nicor, ComEd, and C.S.G. Key Functions• Perform home energy assessments / evaluations utilizing pressure diagnostics, combustion analysis, infrared scanning and energy modeling software to calculate existing performance flaws and create precise weatherization retrofit specifications, prioritized by maximum return on investment within program and B.P.I. guidelines.• Generate and thoroughly review computerized energy savings reports specific to the home of each customer.• Clarify incentives, loans, and tax credits for energy efficiency improvements that may be applicable.• Encourage homeowners to achieve energy savings by contracting into the retrofit measure recommendations based upon home energy evaluation (hold highest conversion rate, companywide, since program inception).• Educate customers on all other utility company based energy efficiency programs relevant to their individual needs.• Maintain weekly follow up with homeowners to answer questions, comments, concerns, and resolve any conflicts with contractors.• Conduct quality control inspections of completed work to verify the installation conforms to B.P.I. standards, and resolve issues with contractors as necessary.• Assist the Marketing Department in developing outreach and training materials by featuring in a filmed web based consumer education series. Show less

Trained and certified by the State of Illinois as an Energy Auditor to effectively analyze the energy consumption of buildings. Promoted within a year to a Specialist in the Training Department to train, facilitate, and certify over 80 new in-house auditors and 40 new outside construction firms to ensure compliance with the standards mandated by the Illinois Home Weatherization Assistance Program (IHWAP). Key Functions• Individually conducted residential energy audits… Show more Trained and certified by the State of Illinois as an Energy Auditor to effectively analyze the energy consumption of buildings. Promoted within a year to a Specialist in the Training Department to train, facilitate, and certify over 80 new in-house auditors and 40 new outside construction firms to ensure compliance with the standards mandated by the Illinois Home Weatherization Assistance Program (IHWAP). Key Functions• Individually conducted residential energy audits, facilitating the federally funded weatherization of over 600+ Cook County residential homes, by creating custom, sub contracted work orders that ensure and establish feasible energy efficiency. • Managed roughly $3.5 million of weatherization work, which on average lowered the energy consumption an approximate 25%.• Created the curriculum and hands on training for new field personal as how to properly conduct energy audits via D.O.E., I.W.H.A.P. and C.E.D.A. standards.• Developed and contributed in promotional events to raise community awareness and participation of the Weatherization Program.• Condensed and rewrote the manual for the operating system used to model homes and energy usage.• Streamlined the catalogue of all material specifications distributed to contractors in order to weatherize homes. • Pioneered the manner in which mobile homes are audited and weatherized by designing an innovative mapping system that allows for the maximum reduction of energy loss. • Worked in conjunction with the Contractor Relations and Quality Control (QC) Departments to enact innovative procedural changes to help better the program as a whole. Show less