Provided customer service, assisting customers in product selection and answering inquiries, collaborated with team members to achieve store goals and improve sales strategies, and managed incoming phone calls with a friendly and courteous demeanor, adhering to proper etiquette.

Maintained accurate and confidential patient records, organized files, managed correspondence, performed data entry, and utilized EHR systems for efficient patient information management.

Actively advanced web development skills, including JavaScript programming, took part in hands-on technical training sessions led by industry experts, completed web development projects, demonstrated proficiency in HTML, CSS, and Bootstrap, and engaged in mentorship opportunities with industry leaders, gaining insights and guidance.