- Answering inbound calls- Processing orders and payments- Handling customer complaints- Following up on customer calls- Managing and updating customer databases- Collecting and reporting on customer feedback- Training and onboarding new call center agents- Handling Mails

I love initiating project and executing it till end. I love organising plans for a daily schedule and contributing ideas when needed. I have an efficiency in team work and decision making. I have passion for fashion right from my childhood which made me become a fabric dealer and a fashion designer. With the aim of giving my clients a classy and outstanding look. Also, I perceived it's an avenue for me to provide a job opportunity and a learning ground for those who has the same passion. learning continues for me, hence, I love to learn new things wherever I am, and I adapt easily to changes.

- Help customers with complaints and questions- Give customers information about products and services- Take orders, and process returns. - Conducting quality assurance surveys with customers and providing feedback to the staff.