Elizabeth Orme Email & Phone Number

Sheffield, England, United Kingdom

• Achieving one of my lifelong ambitions to own my own catering business. I have been trading profitably for two years. My day-to-day duties include:
• Stock control
• Accounting
• Maintaining and managing Health and Hygiene standards
• Food preparation
• Customer Service

Sheffield, England, United Kingdom

• As the front of house manager, the key element within this role was to maximise and maintain outstanding levels of customer service throughout the department. To offer support and a positive presence to the rest of the.
• Leading and motivating the front of house team
• Delivering exceptional customer service experiences
• Maximising labour, parts and internal sales
• Identifying coaching areas within the team

Sheffield, England, United Kingdom

• As a sales executive you need to be enthusiastic, motivated and a key team player. Following the sales process, included; customer greeting, qualifying, handling objections, product presentation, demonstration, closing.
• Maintaining accurate and up to date records of conversations and profits.
• To carry out accurate customer appraisals
• Managing preparation and handover of all sold vehicles.
• Maintaining the showroom and forecourt appearance and records.
• Liaising with different departments to ensure a smooth experience is created for the customer.

• Working within an aftersales team is a highly pressurised environment. The role involves dealing with ‘distressed purchases’ meaning your aim of the day is to turn frustrated and often angry customer into a happy.
• Communication.
• Gathering extensive knowledge about products and services.
• Maintaining positive customer relationships to ensure repeat business.
• Delivering outstanding customer experiences.
• Complaints handling.

Business Studies A Level

Gcse Maths, English And Business Studies