Pet Pharmaceutical Sales And Customer Service
Current• Strong multitasking and time management skills for simultaneously assisting customers via phone, chat, e-mail, and text within optimum timeframes. • Troubleshoot and resolve issues with calmness, empathy, and resourcefulness.• Retain customers and achieve top service reviews with an average of 9.8 out of 10, ranking in the top 5% among employees. •Create accounts, place orders, provide information on products and policies, and collaborate with pharmacy staff and another department to facilitate order fulfillment.