Quality Matters, a division of Sudler & Hennessey, provides healthcare solutions to improve quality in the accountable healthcare enviornment. Quality Matters aims to support better patient/caregiver experiences and satisfaction, care coordination and safety, preventive health, and at-risk patient care, resulting in achievement of population health goals and lower costs to organizationshttp://qmsudler.com/

• Managed all internal action and brief and direct to the team to ensure all projects were finished within budget and time at the highest quality (totaling $1.5M): developed briefs; managed and reviewed all pieces with brand-specific objectives and guidelines in mind; led internal status meetings and start-up meetings• Main agency client contact: maintained daily contact with clients to ensure all objectives were being met• Led weekly in-person client meetings on topics such as project/job presentations, strategy/budget planning, status of all projects, project brainstorming, etc• Finance leader: managed and prepared all job estimates; tracked spending & maintained up-to-date monitors/reports; approved invoices, reviewed & maintained both SOWs; led the budgeting process and maintained all project budgets to ensure appropriate and consistent pricing to maintain profitability• Participated in new business development and pitch development and research

Was responsible for communicating with select clients (accounts totaling over $3M), in order to gain an understanding of desired content development and specifications for individual project needs• Developed detailed budgets, timelines, contact reports, and proposals• Managed all regulatory and legal submissions through an online uploading and tracking system. • Scheduled all regulatory reviews directly with the review team• Collaborated with Account, Creative, Editorial, and Scientific Services to develop deliverables and obtained internal and external approvals

Attended trade shows- assisted in sales, helped set up and design booth. Assisted in launching, creating and marketing new breech designs for a start- up US manufacturing company. Worked with clients to choose awards for nationally renowned venues based on allotted budget and niche market. Created wholesale catalogs.

Created a mailing database (for events, announcements, etc). Cleaned vacant houses for new families, babysat children of working mothers, and helped with household chores.