Elizabeth H. Potson Email & Phone Number

Lakewood, Colorado, United States

Coordinates service of process for ten states.

Fort Collins, Colorado Area

• Temporary coordinator fulfilling the role of obtaining funding through the 2019 holiday season.• Interviewed, hired, and trained new employees regarding policies and procedures.• Supervised all employees, and coordinated temporary agencies for additional staff.• Created and maintained spreadsheets and master files; tracked daily sales numbers.• Assisted in payroll administration. Scheduled and managed employee hours.• Communicated with store managers to ensure employee competency and procedures.• Community outreach and volunteer coordination.

Greater Denver Area

• Temporary employee fulfilling the needs of The Sawaya Law Firm in the prelitigation department.• Responsible for contacting medical facilities, insurance companies, and individual practitioners who treated clients after sustaining injuries.• Researched charges, confirmed balances, and located possible missing medical providers to ensure the litigation department was prepared to proceed with settlements or to pursue trials in the best interests of the clients.

Fort Collins, Colorado Area

• Accountable for inventorying and uploading new magazine collections online.• Collaborated with other staff members to provide class resources online and ensure textbooks are available for checkout.• Trained new staff members on procedures and other work-related duties.• Surveyed student and community feedback. Report findings to management to further the mission of providing a better customer experience.• Assisted customers with operating their devices and resolve any computer related issues that arise.

Fort Collins, Colorado Area

• Honed interview skills.• Completed transcripts for witness and suspect interviews, as well as police POV recordings.• Collected discovery documents from the Larimer County District Attorney’s office.• Attended court proceedings to further my knowledge and experience.• Reviewed discovery and delivered paperwork to clients in the Larimer County Jail. • Referenced the Larimer County Sheriff’s Office Daily Population Reports to find who was present in the jail prior to entering the facility.• Inputted client concerns and questions into the case management database.• Responsible for filing, answering calls, mailings, and other administrative tasks.

Fort Collins, Colorado Area

• Updated displays and inventory to meet company and vendor standards in all store departments.• Collaborated with other department leads for monthly updates and cataloging of inventory, displays, and sale items.• Created and delivered daily announcements to inform customers of opportunities and sales.• Demonstrated excellent customer service and found solutions to problems that arose. • Assisted community relations manager in planning and hosting store events to build and maintain our customer relationships.