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Business Analyst for integration projects.

SCO Client Services group

Plans, conducts and over sees assignments. Reviews progress and evaluates results of projects.

• Serve as a detailed oriented lead team member on 7 major projects to date.• Prepare test deliverables, risk management, and defect tracking.• Construct requirement driven test plans from Storybooks with user experience considerations.• Consult on product features, design specifications, and enhancements.• Execute tests for web, client-server, and database applications.• Coordinate end-to-end acceptance testing through a client beta test cycle.• Create technical implementation workflows, distribution packages, and documentation artifacts.• Prepare product turnover documentation and training for the product with each release cycle.• Collaborate effectively on geographically dispersed teams.Tools: HP Quality Center, Beyond Compare, Microsoft Word, Excel, PowerPoint, Notepad++, Snagit, 7-zip, IBM Rational ClearQuest, Microsoft SharePoint Technologies:IBM DB2, IBM WebSphere, Apache Tomcat, Java, JavaScript, SQL, XML, HTML, SAML, SOAP, Windows, Windows Server, Mac OS, Android, iOS, IE, Firefox, Safari Testing Methodologies: Unit Testing, Manual Testing, Functionality Testing, Integration Testing, Compatibility Testing, Regression Testing, User Interface Testing, Acceptance Testing, Black-Box Testing

• Served as QA leader for in-house remote deposit product projects.• Responsible for conducting, managing, and communicating testing results and defects.• Managed the beta acceptance testing process for product releases.• Performed product installation, training, and client support at beta sites during the beta period.• Presented solution demonstrations at Premier National Client Conference, Fiserv, Inc. 2008

Assisted with program design, supervision, and instruction of at-risk high school students in all core subjects.

Instructor of record for two sections, including Intermediate Algebra and College Algebra.

Instructor of record for two sections of College Algebra.

Instructor of record for eight sections, including Intermediate Algebra and College Algebra.Taught two sections with a Supplemental Instruction component course attached.

Midland Loan Services is a PNC Real Estate business and a leading third-party provider of loan servicing, asset management and technology solutions for the commercial real estate finance industry.As a Tax and Insurance Escrow Analyst Intern I completed tax and insurance escrow reports and customer relations regarding these reports.

Assisted in non-escrow tax status data gathering and delinquent tax notifications.

Assisted Portfolio Services Department Loan Administrators. Researched loan information and conducted client communications.