Elizabeth Ritter Email and Phone Number

- Liaises with Student Success Specialists and Learning Facilitators to support student progress and program completion.- Coordinates practicum, directed study, and directed research processes for over 8,000 students.- Shares responsibility with the team to handle day-to-day inquiries from students, faculty, and staff.- Communicate with students in-person and over the phone to initiate problem solving for each unique situation.

- Create three posts each week using Canva Pro and Adobe Photoshop highlighting the GrowYourKnowing brand- Analyze brand strategies and create a content calendar- Develop strategy for upcoming content based on trends on social media

- Created a SWOT analysis and final pitch presented to an audience of 50+. - Contributed to Salesforce data entry ensuring accurate financial records for over 200 podcast shows- Researched trending podcasts and influencers, and analyzed prospective clients.

Directed Boston University On Broadway's production of Spring Awakening. Tasks included blocking scenes, leading rehearsals, and communicating the creative vision with the rest of the creative team.

- Managed two client teams: Armoire and Puppet Showplace Theater, with 3-4 students in each team. - Coordinated between team members to resolve issues in compliance with delegation, negotiation, and relationship management skills to maintain mutually beneficial relationships between clients and account executives. - Oversaw the daily execution of account strategy, client service, and project management for two account teams. - Ensured quality control by editing and approving all public relations deliverables before they were sent to clients.

- Developed content calendar including scripting, filming, and editing three Tiktok videos week- Wrote weekly articles on self-care, social life, and school advice for the online magazine.- Managed three members of the TikTok team. Gave them content guidelines and reviewed their posts.- Developed strategy for upcoming content based on trends on social media.

- Spearheaded marketing initiatives on Boston University’s campus through in-person and digital tactics. - Planned and executed a campus-wide event to ensure students were familiar with the Max brand. - Attending weekly status calls with Wasserman Next Gen to maintain productive communication.- Posted story and main feed Max content on Instagram and TikTok averaging 1K impressions.

- Assisted BU students and faculty with using computer software and audiovisual resources.‬- Worked closely with support personnel of all computer systems in place.‬- Reviewed, analyzed and troubleshooted technical issues as they arose

- Greeted prospective students and their families and provided them with detailed information about BU colleges, organizations, and resources.- Led campus tours once a week.- Attended monthly meetings and required trainings.