An organization focused on empowering, promoting, featuring, and representing the various aspects of obstacle course racing for women. From the girl next store, weekend warrior, to the elite athlete. Motivating more women toward a healthier lifestyle.Facebook.com/thisiswor

● Led cross-functional teams to successfully execute various projects from initiation to completion, meeting deadlines and delivering within time constraints.● Used project management and product management tools such as Agile, Gantt charts, Pert charts, and Kanban boards to track progress using JIRA, worked to identify risks, and mitigated problems proactively.● Facilitated regular project status meetings to provide updates to management and stakeholders to foster collaboration among team members.● Performed thorough risk assessments and develop mitigation strategies to minimize project disruptions and ensure continuity.● Analyzed project performance metrics and KPIs, identified areas for improvement, and implemented process enhancements to optimize efficiency.● Collaborated with internal departments and external vendors to manage resource allocation, procurement, and vendor contracts, ensuring cost-effectiveness and quality assurance.● Provided leadership and mentorship to junior analysts, empowering a culture of continuous learning and professional development.● Prepared comprehensive project documentation, including project charters, scope statements, and post-implementation reports, to capture lessons learned and best practices for future projects.● Demonstrated strong communication skills with stakeholders of all levels, including executives, to provide project updates, address concerns, and solicit feedback for continuous improvement.

● Proposed, planned, documented, and implemented process improvement initiatives using continuous improvement approaches across the Enterprise Operations Center.● Developed data engineering solutions for reporting on Root Cause Analysis procedure effectiveness and activity.● Developed Microsoft Office 365 SharePoint online sites to enable organizational analysis and communication for management for customer satisfaction.● Facilitated stakeholder focus groups to underpin improvement efforts.● Developed monthly RCA and downtime information dashboards for upper management using Tableau, VBA Excel, and Tableau Prep.● Worked with team members to automate portions of customer satisfaction from Access Database to SharePoint Online to automate functionality between management.● Performed any special reports required by management.● Synthesized and analyzed information from various sources to identify trends, opportunities, and risks regarding processes to propose process improvements using standard statistical techniques.● Worked with cross-functional teams on various software implementations.● Coordinated activities with management and cross-functional teams to maintain the highest level of incident response, problem tracking, ticket data quality review, and other reporting needs.● Developed baseline key performance indicators to determine if the Support Desk met high-quality standards.● Participated in the ongoing development of data quality control, data collection, and reporting to enhance decision-making capabilities, accuracy, reliability, and timeliness of performance data.● Provided reports and analysis on service level performance.● Assisted in the development of Operational Level Agreements and Service Level Agreements.

● Managed and resolved financial inquiries and issues from internal and external stakeholders.● Provided technical support and training on financial systems and processes.● Analyzed financial data and prepared reports for management decision-making.● Ensured compliance with financial regulations and company policies.● Collaborated with cross-functional teams to improve financial controls and processes.● Provide customer service, operations, and maintenance support to financial systems, processes, and interfaces.● Generate reports and other integrations that help strengthen financial management.● Each customer interaction would be entered into the support division's ticketing system forming a knowledge base system.● Work with Judiciary users to create processes to analyze financial information and help solve financial transaction issues.● Team project lead subject matter expert (SME) and application expert for CGI’s Internal Controls Evaluation software used to prepare courts for audits and Cash Register system.● Assist with migration of financial systems, document analysis, requirements gathering, and end-user production support.● Use deductive problem-solving skills to investigate and solve a broad range of financial and software issues.● Create SQL scripts to extract data into Microsoft Excel to ensure any errors could be fixed.● Provide implementation project management on new hardware or software installed in the courts.

● Facilitated communication between the accounting department and the information technology department.● Led the development of a new car rental software system.● Collaborated with internal business groups on process improvement projects to enhance business outcomes.● Managed software implementation projects from initiation to completion.

● Planned, organized, and directed functions of the accounting and information technology departments.● Developed management tools to measure financial and operational information to produce cost-saving measures.● Performed process improvement analysis and internal auditor functions for ISO certification.● Provided desktop administration, network administration, Email support, plant inventory management, end-user training, application support, and Windows server administration.

● Implemented and maintained business systems to improve efficiency and productivity.● Managed user access and security permissions for critical business applications.● Provided technical support and troubleshooting for system issues and errors.● Collaborated with cross-functional teams to analyze business requirements and implement system solutions.● Performed regular system updates and upgrades to ensure optimal performance and data integrity.

Perform cost analysis. Assist in the coordination and supervision of monthly physical inventory. Ensure proper G/L coding regarding company purchases. Develop various management reports. Perform internal QS9000 and ISO audits. Reconcile monthly inter-company transactions.

Prepare monthly balance sheet, income statements, cost analysis, inventory data, and accounting reports for management.

Accounts receivable functions, daily log reconciliation, credit reviews, bank reconciliations, and analyze cash requirements.

Process invoices, review expense reports, generate weekly checks, resolve accounts payable issues, and billing for accounts receivable.

● Managed and conducted investigations into criminal activities.● Collaborated with other law enforcement agencies to gather intelligence and evidence.● Enforced laws and regulations to maintain public safety and order.● Prepared detailed reports and documentation for court proceedings.● Provided training and guidance to junior law enforcement officers.