Elizabeth Robles Email & Phone Number

San Francisco Bay Area

San Francisco

San Francisco, CA

• Provide direct support to the Relocation Director and 3 Project Managers who currently oversee 13 projects throughout California, including San Francisco, Sacramento and Long Beach.
• Daily tasks include processing invoices, producing client correspondence, tracking and distributing project updates, monitoring budgets, and providing general administrative and technological support to entire team.
• Interface with various stakeholders including developers, contractors, vendors, and property managers and tenants on a daily basis. Provide on-site and hands on support for Project Managers; assume Project Manager.
• Demonstrate the ability to effectively support and collaborate with diverse partnerships, aid in the success of up to 13 concurrent projects and manage competing priorities in a multifaceted role.
• Since hire date, developed and implemented a modernized project and budget tracking system, streamlined pre-existing invoicing procedures and assumed Project Manager role for the Long Beach Development Project.

Los Cerritos, CA

• Hired in the Women’s Activewear department as a seasonal employee with a focus in providing first-rate customer service and meeting sales quotas.
• Interfaced with customers to resolve complaints/issues and identify purchasing needs; directed them to appropriate items and recommended additional products or cost-effective alternatives to enhance service and build.
• Partnered with management to strengthen product knowledge and consultative sales techniques. Collaborated with sales associates to increase customer satisfaction and exceed both individual and department sales quotas.
• Gained a loyal customer base and received commendable marks from both management and customers.
• Exceeded sales quotas for 3 consecutive months: December, January and February. Offered a full time position once holiday season ended.

San Carlos, CA

• Program Leader for the “Lucky Kids Club”, designed to provide support to high-risk children throughout the San Mateo County.
• Assisted in the establishment of the “Lucky Kids Club” by developing and implementing a hands-on marketing strategy aimed at advertising the program; created and distributed literature and flyers, set up booths and.
• Successfully established the program within 6 elementary schools and enrolled a total of 78 students in its first year.
• Singlehandedly managed the “Lucky Kids Club” program at Hawes Elementary School; evaluated, assessed and recorded student progress and managed office space and supplies.
• Acted as liaison between Hawes faculty, Star Vista, parents and students; scheduled and chaired bi-weekly meetings with all parties.
• Worked with children on a one-one basis; facilitated an environment where children could comfortably develop socially, emotionally and intellectually, while enforcing mandated safety precautions.

New York City, NY

• Joined Wells Fargo as a teller in 2010 and received promotion to Lead Teller in 2011.
• Gained 3 years experience in delivering first-rate customer service while working under limited supervision in a leadership role.
• Performed the duties of a teller in addition to managing and assuming responsibility over a teller line of 4; supervised, coached and encouraged teller team to excel in both sales and customer service.
• Effectively applied time management and multitasking skills to perform the additional responsibilities of a lead role; managed and resolved customer concerns, provided transaction approvals, ensured the compliance of.
• Exceeded competitive sales quotes; ranked top teller in sales and customer service ratings within branch.
• Demonstrated the ability to effectively partner, support, and communicate with executives.