Primary Point of Contact for a 100 person, 4 contract portfolio in the following areas: Resource and Recruiting Management, Internal Reporting Business Process Management, and Program Operations Management.Consolidated and redesigned multiple business processes, including Contractual Reporting and Deliverables, Resource Management processing, and On-boarding and Off-boarding.Served as the Primary Point of Contact for the delivery team for guidance on proper time charging and timesheet corrections, expense report guidance and training, internal and client training, and the clearance process and tracking.Supported several teams with business analysis, requirements gathering, daily stand-ups, and reporting in JIRA and Confluence.Created and maintained the team’s Sharepoint site, including a team contact list, team calendar, and multiple document folders.

Read and review peer's writing submissionsPre-evaluate submissions before they go to the editorial assistants Present to classes and encourage them to submit to LexiaCopy edit and work with writers to revise pieces prior to submission

Writing creative business scenarios based on business courses for an online game world. Writing course descriptions for business classes and editing business plans.Creating and implementing communication plans.

Scheduling interviews for the Healthcare Sector, updating the recruitment website, and various writing tasks.

Write articles for the blog, promote the website and blog on social media, write feature articles, write for the website, etc

Supervised the lifeguards, regulated the chemicals, and dealt with patron complaints