Elizabeth Santos Email and Phone Number
Elizabeth Santos is a Dedicated leader with strong focus on people and service. at JetBlue.
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SupervisorJetblue
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Airport Operations SupervisorJetblue Airways Jan 2022 - Mar 2024Led a team of over 80 airport gate and ticket counter agents, optimizing workgroup assignments and smooth operations.Identified challenges, diagnosed causes, and implemented solutions to maintain safe efficient workflows.Supported, coached, and trained Airport Crewmembers, enhancing engagement through effective performance management and constructive feedback.Managed departmental records, including crewmembers files, schedules, PTO, vacations, holidays and shift bids.Promoted customer satisfaction by swiftly resolving concern and fostering a culture of excellence and diversity.
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Acting Talent Acquisition CoordinatorJetblue Airways Jul 2021 - Jan 2022Collaborated with HR partners to streamline onboarding for new hires by preparing necessary paperwork and orientation materials.Organized logistics for recruiting events, scheduled interviews, and maintained strong relationships with candidates throughout the hiring process.Sourced, screened and coordinated interviews for candidates, assisting with background checks, offer letters, and onboarding.Enhanced communication and team-building efforts organizing compliance reports and maintaining accurate records.
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Airport Operations AgentJetblue Airways Oct 2011 - Jan 2022Provided exceptional customer service, managing check-in process, rebooking itineraries, issued boarding passes.Assisted customers with seat availability, gate announcements and flight status.Coordinated airport duties and communicated crucial information with System Operations to determine cause of flight delayOccasionally served as POC (Airport Operations Acting Lead) preparing schedules for crewmembers, identifying solutions to challenges.
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UnemployedJetblue Oct 2011 - Mar 2024
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Administrative AssistantHilton Hotels Worldwide Mar 2007 - Jun 2009Maintained strict confidentiality of sensitive information in adherence to privacy polices and secure filling systems.Delivered exceptional customer service by promptly responding to client inquires and addressing concerns.Fostered a positive work environment through strong communication and professional relationships among colleagues.Supported two executive directors by managing schedules, coordinating travel, and preparing essential documents.
Elizabeth Santos Education Details
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Taylor Business InstituteTourism And Hospitality Management -
Associate'S Degree
Frequently Asked Questions about Elizabeth Santos
What company does Elizabeth Santos work for?
Elizabeth Santos works for Jetblue
What is Elizabeth Santos's role at the current company?
Elizabeth Santos's current role is Dedicated leader with strong focus on people and service..
What schools did Elizabeth Santos attend?
Elizabeth Santos attended Taylor Business Institute, Taylor Business Institute.
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Elizabeth Santos
Dod Skillbridge Cybersecurity Specialist | Cybersecurity Bachelor'S | Wicys Member | Navy VeteranMiami-Fort Lauderdale Area -
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