Elizabeth Schutt Email & Phone Number

Saint Paul, Mn, Us

Minneapolis, Minnesota, United States

• Performed case management tasks to enforce court-ordered child support obligations.• Researched legal, financial and other records to obtain data needed to secure and enforce child support cases.• Processed legal documents such as summons, bench warrants, wage attachments and liens to prepare materials for trials.• Worked in collaboration with local, state and federal departments to obtain documentary evidence and other sensitive information.• Applied superior negotiation, communication and conflict management skills to facilitate effective discussions.• Maintained strict confidentiality in all situations unless abuse, neglect or threats identified.

St Cloud, Minnesota, United States

Acting to educate and empower customers to utilize self-service for their banking needs and assist associates with general inquiries mainly over the phone. Taking on the primary responsibility of de-escalating complex and frustrating situations experienced by capital one customers, in addition to assisting with front line security efforts to verify true customers. Aiding in the process of identifying trends and creating statistical reports, to apply improvements to promote growth for fellow associates and customers. Extensive computing use and digital resolutions used, experience in Google Suite, Microsoft Office, and banking specific programming.Mentoring Program:Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.

St. Cloud, Minnesota Area

United States

• Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.• Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.• Led and directed three to six team members on effective methods, operations and procedures.• Skillfully interacted with external vendors to obtain best quality in pricing and products.

Bachelor'S Degree, Psychology, Criminal Justice, Sociology, 3.57

Activities and Societies: National Society of Collegiate Scholars Active Minds Criminal Justice Association Teaching Assistant of Data.

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies, 3.9

Activities and Societies: Phi Theta Kappa Honor Society Psychology Club Founding President