I am an experienced content analyst and credit administrator with a strong background in social media, credit analysis, and customer service. In my previous role at Teleperformance, I became and remained knowledgeable about social media products and community standards, investigated and resolved issues reported on social media, and identified inefficiencies in workflows and suggested solutions to improve the overall user experience. At PT OTO Multiartha, I ensured approved credit lines were in compliance with credit policies, analyzed the credit requirements of clients, and evaluated credit-related data to establish term periods for credit requests. I also provided general accounting, customer service, and relations. Earlier in my career, I worked as a program director and announcer/producer in the radio industry, where I directed and coordinated daily radio station operations, scheduled and supervised production, and hosted programs that presented the latest news, information, and culture.I am skilled in teamwork, leadership, communication, and problem-solving. I have experience in content management, online advertising, credit analysis, customer relationship management, data analysis, and account reconciliation. I am detail-oriented and analytical, with strong interpersonal skills and a passion for delivering high-quality results.