• Managed business side of SmartRates, Choice's web-based pricing application, from the beta test with 250 users to a system wide implementation at over 3700 hotels.• Improved post-rollout application usage through close partnerships with over 70 franchisee touchpoints, direct franchisee marketing, and ongoing analysis of model accuracy.• Worked on cross-departmental Channel Optimization Project, identifying areas to drive consumers to direct channels; implemented a High Opportunity Report flagging future high occupancy, high risk stay dates.• Created staffing model for the Revenue Management Department to project future staffing needs, detect gaps in workload, and increase overall efficiency of the ChoiceRM program hotel portfolio.• Assisted the Vice President of Revenue Management on official reporting and write-ups.• Presented at 15 sessions to over 1700 franchisees during the 2016 Choice Hotels Annual Convention.

• Increased revenue by 13% for a growing portfolio of 14 hotels in primary, secondary, and tertiary markets. • Analyzed past revenue performance, market trends, and demand shifts to implement 90 day to 6 month rate strategies.• Managed portfolio’s inventory allocation to online travel agencies, opaque channels, and promotional outlets to ensure cost effective tactics during periods of low, medium, and high demand. • Created and standardized a market segmentation report still used today by the Revenue Management Department for all hotel consultations. • Proficient in all Choice Property Systems.

• Performed analytical tasks including investment minimum analysis of accounts, development of 2014 Global Holiday Calendars, and review and revision of customer relationship management reports.• Functioned in a risk and control role of the Global Liquidity division through an ongoing assessment of separate account tax forms and daily analysis and reporting on key performance indicators.• Identified crucial informational gaps between data systems, client records, and regulatory forms to help improve efficiency and reduce risk.• Developed a working knowledge of mutual funds.

• Collaborated with and provided assistance to directors and managers on day-to-day tasks including the 2011 Sustainability Report, state overviews for politicians, and agendas for the 2012 Republican Convention.• Completed monthly analysis on phone records to reduce spending and ensure the most cost effective plan for the company.• Attended a Bloomberg Government Panel on the future of government spending in the United States freight network.