Manager of 9 direct reportsPeriod end reportingTeam and Department Process ImprovementSales team partnership and supportSupport team with troubleshooting and issue escalationSmall project managementPartnership with direct and broker sales teamsExternal Audit Preparation and communicationSet annual team goals in alignment with department Complete quarterly and annual performance reviews

Sales Planning and StrategyMEI Deal ManagementSales ForecastingTrade promotion reviewPending promotion review and communicationNew Item Distribution System ManagementDSD Product AuthorizationSharepoint Administration Proofread weekly sales communications

Team TrainingPost Audit claim prevention and repaymentsCreate and revise department Standard Operating ProceduresInternal Trade Payment AuditsSystem AdministrationIRI Customer ReportingMonthly Post Audit ReportingMonthly POD AuditDepartment Training Reference Guide Project Lead and DesignerCross Functional Marketing Project Support - Product Packaging

Manage portfolio of large customer AR accounts such as AWG, Shaws, Nash Finch and Albertsons LLCUtilize SAP to complete multiple AR functionsGeneral ledger payment applicationTrade payment review and processingTrade fund accrual management and release of fundsInstruct field sales on the use of Sales LinkAchieved all KPIs Q3'12-Q3'14Promoted to Customer Financial Analyst

Managed client promotional funds in trade planning systemsPost promotion analysis utilizing Nielsen and customer spin dataDeveloped promotional programs in accordance to client and customer strategyDelivered new item presentations, gain customer acceptance and implement to store shelfResearched, prepared and delivered category reviews and quarterly trend updatesAttended direct customer calls and onsite meetings with SuperValu Corporate, SuperValu Northern/Midwest regions, key indirect customers and Nash Finch

Supervisor of 10 direct reportsInterviewed, hired and trained new administrators Completed new hire entrance and exit processes in accordance to company policyWrote and delivered annual performance reviews for associatesDeveloped and delivered associate disciplinary actions, Performance Improvement PlansManaged ADP Elabor for over 20 salaried associates and ADP ETime for direct associatesOrganized team meetings and continued client audit training while maintaining a $1MM deduction accountDirect communication with client Team Lead and client Sales Director regarding accounts and current affairsMet monthly client deduction goal of 0 deductions over 90 days of age consecutively for 4 yearsOrganized and initiated a detailed review of NEL funds in 2008 which led to identification of $90K of unclaimed creditsManaged SOX testing samples and on-site audits, raised audit score of 3.1 to 3.4 in 2011 on a scale of 4Created CEE Initiative (Career Exploration and Exposure) shadow program, challenges associates to engage in developing their own personal learning and career goals through various positions held within the Minneapolis marketPromoted to Associate Business Development Manager

Supported and resolved administrative activities by maintaining communication flow and serving as a liaison to Business Managers and clientsManaged a large client deduction account while becoming utility support for remainder of team in order to meet and exceed client goalsPromoted to Administrative Manager

Bookkeeping, pricing specialist, produce department, Front End Operations, Receiving Support