- Train and coach 39+ beauty consultants (BCs) within Walgreens stores across multiple states by in store visits and classroom facilitation to drive company beauty strategy- Earned recognition as a subject matter expert in learning and development by leading 27 peers in partnership with external and internal vendors to rewrite current onboarding programs and introduce experiential learning techniques for BCs in order to standardize education nationally- Assist the Regional Vice President with realignment of 100+ stores by conducting a needs assessment over 11 states to determine hiring needs for the Beauty Area Expert role - Collaborate with Healthcare Supervisors by facilitating Feel More Like You initiative and hosting FMLY events in cancer care organizations to help patients with skin and hair care concerns- Responsible for the recruitment and hiring of BCs across 2+ states and supporting the Area Talent team in the recruitment and retention of talent in 70+ stores

- Developed operational systems for 10 spa locations in the Puget Sound by standardizing processes and roles in order to create exceptional client experience and increase retail sales- Collaborated with the education department, retail partners and marketing by hosting meetings to deliver education for the department resulting in new treatments being offered to clients - Coached a team of 160+ therapists and artists by visiting spas, coaching managers and department employees to increase revenue by over 2% YOY and turned a retail deficit of -7% to +1% YOY

- Led a team of 30 beauty consultants in WA, OR, HI within Target stores by in person, virtual and classroom training to drive sales resulting in the district being number one for 2012 and 2013 for sales- Recognized by the CEO for team development, engagement and retention by being accountable for HR processes from hiring to performance management and upskilling direct reports- Functioned as a subject matter expert for core competencies by developing training for implementation at a national level resulting in consistent knowledge being presented to beauty consultants- Developed standard operating procedures in collaboration with asset protection managers in Target by opening a dialogue with managers that resulted in national adoption of processes- Successfully developed direct reports by creating and implementing training using Talent+ techniques resulting in beauty consultants self-assessing their performance and creating their own goals

- Supported the Special Needs Dept. for Lake Washington elementary schools by acting as a substitute teacher in order to facilitate learning- Ensured facilitation into regular classroom activities by creating a safe integration into regular classroom activities

- Worked with a team of lecturers to ensure awarding body criteria was met by using my knowledge as an examiner to create a checklist resulting in accurate and relevant information being assessed- Taught Level 111 NVQ programs and assisted graduating students by using my knowledge as a recruitment consultant and industry contacts in order that they would be able to find employment

- Managed a successful portfolio of national and international 5 start clients by sourcing and trade testing applicants to ensure client standards were met - Acted as a negotiator and assisted where necessary designing job descriptions for job offers in order to fill positions in spas ranging from spa management to therapy positions- Represented the agency at trade shows and within the college sector by giving lectures on current industry trends and how to successfully apply for positions

- Functioned as an examiner for private and public schools in the UK and Europe by being a liaison between schools and awarding bodies in order to uphold the industry and awarding body standards - Supported the smooth delivery and assessment of qualifications by providing accurate feedback and advice on changing standards resulting in higher number of students graduating- Establishes a reputation as a fair and efficient examiner by setting expectations for practical and theoretical exams in order to create an environment conducive to success for students

- Supported 170+ students on beauty courses in NWK college by designing and implementing instructor led curriculum in accordance with industry standards in order to have successful students- Drove increased revenue by founding, promoting and project leading self- funding courses, resulting in three courses being successfully implemented- Developed one, two and three-year programs by creating instructor-led documents, materials, tools and experiential learning assessment processes in order to standardize education in the beauty department- Worked with a team of lecturers to ensure awarding body criteria was met by using my knowledge as an examiner to create a checklist resulting in accurate and relevant information being assessed