• Ensure loan file are disclosed in a timely manner and adheres to RESPA/TRID regulations. • Ensure loan file meet stipulations of E-Sign Act. • Act as a liaison between Loan Officer and Borrower’s and communicates any missing information on disclosures as necessary. • Ensure all closing documents are accurate from borrower’s data to fees and Attorney information. • Review fee’s on CD to ensure fee’s are accurate and correct any fees that may not correlate.

• Ensure loan file are disclosed in a timely manner and adheres to RESPA/TRID regulations. • Ensure loan file meet stipulations of E-Sign Act. • Review daily lock reports to ensure all files are properly triggered for disclosures to comply with regulations. • Act as a liaison between Loan Officer and Borrower’s and communicates any missing information on disclosures as necessary.

• Performs customer service functions by answering employee requests and questions.• Assist Manager with benefits enrollment for new employees.• Assist Manager with updates to HR System with employee change requests and processes paperwork.• Created and managed more than 100 confidential personnel records.• Conducted benefits administrations for 100 benefit-eligible employees.• Worked with CFO to create fair and consistent HR policies and procedures.• Reviewed Federal and State laws to confirm and enforce company compliance.• Maintained confidential information such as pay rates, bonus targets and pay grades.• Send out daily margin reports for Purchase and closed loans to Executive Managers.• Process employee background checks, terminations and benefits changes.• Assists with various research projects and/or special projects.• Performs other duties as assigned

• Perform Daily cash & Custodial Recon.• Performs customer service functions by answering first payments ( being available) .• Researched and resolved billing and invoice problems.• Maintain and recon General ledger accounts weekly at loan level.• Processed an average of 250 invoices per month for a large-scale organization. • Verified details of transactions, including funds received and total account balances.• Coded the general ledger and processed vendor invoice payments.• Prepare Deposit and reconciled each operation and custodial accounts.• Deposited third part checks, as well as monthly reserve transfers.• Received, recorded and banked cash, checks and vouchers as well as reconciled records of bank transactions.• Review and process employee expense reimbursement.• Suggested process improvements to secure prompt and regular receipts for the organization.• Set- up wires ( BB&T, VP or Wells) for Manager to approve when a transfer need to be made.• Assists with various research projects and/or special projects, such as Asset & Audit.• Experience processing with Peachtree or similar accounting package preferred.• Supervise the preparation of information on credit activity, cash application, journal entries and account reconciliations.• Supervise the posting to customer accounts cash received on a daily basis. This includes reconciling payments received to accounts posted.• Knowledge of accounts receivable.• Interim servicing management-running reports on 1st payments and past dues, following up on past dues.• Send out interim servicing 1st payments & past dues.• Manage receivable and payable accounts.• Prepare reports as required. • Assist AR Collection Representatives in all AR functions as necessary.

• Schedule loan closing and compile closing documents .• Review of loan documentation to ensure compliance with federal and state lending regulations, bank lending policies and underwriting guidelines.• Verify accuracy and consistency of specifications on documents, such as title abstract and insurance forms.• Provide detail-oriented oral and written communication to borrowers, processors, loan officers, and closing agents.• Assemble documents for delivery to title companies, real estate broker, or lending officer for closing.

• Receive all issues submitted to the support email address (or phone calls) and add issue to management system ( TicketMaster).• Assign tickets/ issues to appropriate category ( hardware, software, system admin, web apps).• Assign tickets to appropriate teammates.• Manage daily tickets (new & old) .• Manage hardware orders through PC Mall • Communicate with users to clearly define the source of problem and walk through some initial steps to resolve issue. • If the issue cannot be resolved with the initial attempts, she will assign the ticket to ASMC IT Support.• Assists with various research projects and/or special projects.