• Acting Store Manager 6/23-9/23o Could not apply for position due to Wayfair’s tenure policy.• Opened 2nd Joss & Main (A Wayfair Brand) Store.o Assisted with the training and the physical opening of store.• Worked with team to achieve 20% over plan for the Q2.• JM2 consistently leads KPIs for all Physical Retail under my leadership.o Store went from a 3.5% conversion to an average 8% conversion.• Lead a team of 14(12 Sales/Design Associates and Two Operations/Visual Associates.)o Responsible for Performance Development for team• Hired and trained all new Sales Associates• As ASM, responsible for Design Services Department of store along with managing and developing five Designers and achieving Sales Goals. • Worked with Corporate Leadership on floor sets, inventory selection, product development, employee development, and marketing plans for the store.• Responsible with partnering with corporate leadership to resolve all facilities issues.

• Responsible for the service aspect of sales floor and seven sales associates.• Directs the Omni Channel operations in the store to have a 98% completion.• Responsible for the Design Crew company wide programs for design services. This includes training, scheduling, and follow through with sales associates and customers.• Train and manage sales associates to focus on Pottery Barn Service Standards.*Took position to devote more time temporarily to personal life

Seasonal Back of House Assistant at Chanel, 65 E. Oak Street, Chicago, Ill. Took position as an opportunity to work for Chanel for the holiday season and to see if I wanted to commute to the city of Chicago on a regular basis.

• Opened seventh outlet location for TAG Heuer.• Worked with sales associates to create a strong customer base that consists of 80% local and 20% tourists.• 30% of sales monthly TAG Heuer Chicago come from clienteling vs. 15% Outlet average.• Worked with Leadership Team to create client driven events such as trunk shows, which have become best practice.• Trained sales associates with TAG Heuer customer development programs in order to achieve increased sales. Current SA is one of the Outlets’ top sales. performer. Additionally, a previous top SA under my leadership was promoted to a boutique sales associate and is currently one of the top SAs globally for TAG Heuer.• Achieved sales goal seven out of the ten years including 2019 when Chicago Outlet was the only Outlet to make plan.• During pandemic lead team of boutique and outlet managers to create a template that can be used in all stores for creating successful client driven events both for customer development and sales.• Reopened store after pandemic successfully to achieve LY.• Responsible for the coaching, development and performance management of SAs.• Developed relationships with mall management and fellow managers to grow and progress store business through events and networking.• Developed strong relationships throughout the TAG Heuer network to consistently evolve business.• Outreach to local high-end hotels and auto country clubs to introduce store and grow client base through creating bounce back card and individual visits; resulted in three long term clients.• Responsible for all operational aspects of store.