Advanced Analytics• Support Sales & Marketing initiatives with advanced statistical analysis and in-depth reporting to provide a holistic view of consumers and identify business opportunities• Lead and guide staff with deep dive analysis using market, sales, financial, and external data to evaluate marketing and sales initiativesLeadership• Provide oversight, guidance, and coaching for junior team members, including one direct report

Portfolio Insights and Community Reinvestment Act Analyst• Independently managed an investigation into platform-wide performance on prescreen campaigns which resulted in cross-functional implementation of innovative selection tools • Brought new data-driven solutions to decision making and evaluation for the CRA program which involved effective supervision of a summer intern• Analyzed consumer credit scoring trends using credit bureau and customer data to identify necessary strategy improvements• Performed financial underwriting for 10 loan and 3 equity CRA partnerships as well as upgraded reporting and data management for the CRA portfolio• Supervised assimilation, coordination, and networking events for eight summer interns on site

The Business Leadership Program (BLP) is a two-year, three-rotation leadership development program aimed at building domain as well as company and industry expertise. BLP incorporates real world experience with cross-functional, customer and community service experiences that not only develop you as a leader, but also as a person. Credit BLPs build skills in areas such as credit underwriting, portfolio management, credit strategy and analytics, and fraud prevention.

Credit Portfolio Management role with a top ten Oil & Gas client• Discovered and offered strategies to resolve an attack of malicious fraud, resulted in implementation of loss-saving processes across SYF clients• Created live performance metrics for credit initiatives ranging from campaign performances to deep dives into vintage analytics• Exercised extensive coding ability and finance knowledge to inform loss mitigation strategies in conjunction with internal finance and marketing teams

•Analyzed and interrogated fraud data to discover trends•Investigated trend drivers using big data•Implemented SAS and Tableau to monitor transactions• Developed a project management plan for Fraud

• Evaluated cost estimates for legitimacy; conducted comparative analysis between estimated and actual expenses by creating comprehensive breakdowns, identifying inconsistencies, and offering options for corrective measures • Assisted with the creation and review of direct mail creatives as well as direct mail campaign execution and performance tracking• Analyzed potential new sites and gave recommendations for store locations and marketing strategies

Customer service representative for Lewistown Rental, a rental store for construction equipment.Dealt directly with customers, maintained equipment, and was responsible for the company website.