Elizabeth Ade Email & Phone Number

London, Gb

London, England, Gb

London, London, Gb

• Personal Assistant to Global Director of Infrastructure Services• Providing executive-level administrative support to management team: Director Director of Infrastructure Services, EMEA and APAC, Director of Global IT Customer Services and Operations and Director of Global IT Service Delivery and direct reports. Team assistant to Group Technology Services(80 people)• Organising meetings, including booking rooms across all sites• Bringing forward reminders of any emails that may have been overlooked, ensuring confidentiality at all times• Booking travel arrangements, flights and accommodation for UK team and full itineraries for business travel• Completing visa applications with the necessary accompanying documents for IT staff travelling to the US, India, China and other overseas locations• Minute taking of meetings• Organising conference calls and Video conferences for staff• Ensuring new starters have the necessary equipment for their role: Induction and guide to the Building rules and Handbook• Fielding queries to the Global Director of Infrastructure and his team• Providing secretarial support to senior IT managers and their staff• Plan and coordinate corporate luncheons, and develop presentations for related on-site and off-site meetings.• Organise the details of special events, travel arrangements, corporate agendas and itineraries.• Maintaining and updating Organisation charts• Forwarding and completing documents for HR in relation to contractors and new hires • Processing monthly company credit card expense reports reflecting supporting documents and receipts• Reconciliation and submission of company expenses• Processing incoming invoices and tracking expenditure against key expenditure codes for each department• Facilities management of current building; dealing with building issues, repairs and complaints• Establishing stationary requirements for the Office. • Dealing with Health and Safety Issues and Building requirements

• Working with the Uniform group leader to organise efficient fitting and distribution infrastructure for issuing of Olympic uniforms• Assist with the goods in and out of operation with as required by warehouse manager• Assist with fitting of uniforms for Games Makers and Technical Officials at UDAC• Effective motivation and training of volunteer team on operational requirements• Liaison with NEXT on weekly replenishment requirements and fitting requirement of Technical Officials.• Safeguarding the welfare of children and vulnerable adults who are fitted for uniforms alongside YGM team leader• Being responsible for communicating information to team of volunteers and ensure they are delivering excellent customer service.• Being aware of security concerns and other risks that may exist surrounding Olympic venue and know how to report any possible threats.• Supply chain management• Critical path management

Gb

• Advising customers any special sales promotions and stock• Giving information on products and prices • Processing deliveries quickly and resolving order issues.• Order processing, forms and requests• Database management of customer profiles• Processing customer invoices, • Providing feedback on the efficiency of the customer service process• Keeping records of customer interactions and transactions• Handle and resolve customer complaints

• Updating the company database via excel, collating data such as client information and sales targets • Welcoming guests into the building in a professional manner• Organise conference and meeting room bookings• Buying stationary and office supplies. • Taking care of general enquiries and providing assistance to customers• Responding to client queries via email or telephone • Faxing and mailing important documents to relevant addresses • Shadowing our sales team and providing assistance when needed • Answering and dealing as appropriate with general queries received via the switchboard

London, England, Gb

• Replenishing stock on the shop floor, merchandising of Mannequin dolls• Dealing with customers, complaints and refunds• Overseeing team members on assigned projects including sales • Helping customers find the goods they want, delivering customer service • Maintaining health and safety checks and cleanliness standards• Advising customers any special sales promotions and stock• Giving information on products and prices • Processing deliveries quickly and ensuring stock is labelled, sized and stored correctly.

London, England, Gb

• Dealing with customers, complaints, exchanges and refunds• Helping customers find the goods they want • Advising customers any special sales promotions and stock• Giving information on products and prices • Ensuring stock is labelled, sized and stored correctly

Gb

• Processing credit requests for broken packaging and items not received • Updating order and price lists • Preparing and sending out mail merge letters• Processing deliveries quickly and ensuring stock is labelled, sized and stored correctly.• Answering phones and transferring to the appropriate staff member • Use companies purchasing order software • Receiving, sorting and distributing incoming mail. Preparing outgoing mail for distribution • Faxing, scanning and copying of documents • Maintaining office filing and storage systems • Advise customers on product availability

London, Gb

• Provide client service administrative support• Researched, compiled, and analysed client media coverage• Maintain oversight of the firm’s marketing database• Maintaining client relationships with ensuring that clients’ individual needs are met• Identifying key clients and understands their differing needs, goals and aspirations• Liaison with clients to arrange meetings• Support the organisation with annual projects and Planning market research• Shadowing Marketing manager to help drive marketing campaigns• Assisting the manager in writing reports and analysing data

Leicester, Leicestershire, Gb

• Merchandising old and new stock by making sure goods are attractively displayed• Dealing with customers and complaints• Helping customers find the goods they want • Giving advice on the availability of stock and any special sales promotions • Giving information on products and prices • Processing deliveries quickly and ensuring stock is labelled, sized and stored correctly.

New York, Ny, Us

UK Careers Academy Mentored Student

London, England, Gb

• Assisted Team Leader in presenting changes to staff in performance targets• Assisted Line manager in presenting CMS Business updates and Communication Management • Providing assistance for the Group's change management standards• Maintaining customers relationships with ensuring that customers’ individual needs are met • Demonstrating drive, focus, and resilience• Organising a social charity event across the Group for the Children’s Charity Barnardo’s• Managing own team members• Met frequently with Senior Managers and staff • Identifying key customers and understands their differing needs, goals and aspirations• Shadowing different areas of LTSB and undertaking individual tasks• Engaging in all major change and outsourcing initiatives

Bachelor'S Degree, Business/Marketing

Btec National Certficate/ Btec National Award, Business And Personal/Financial Services

Gcse, 7 A*-C Grades