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Elizabeth Duncan Email & Phone Number

Operations Executive | People Management | EOS | Project Management at Mrs. Claus & Company, LLC
Location: Atlanta Metropolitan Area, United States 8 work roles 1 school
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Role
Operations Executive | People Management | EOS | Project Management
Location
Atlanta Metropolitan Area, United States

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Elizabeth Duncan is listed as Operations Executive | People Management | EOS | Project Management at Mrs. Claus & Company, LLC, based in Atlanta Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Elizabeth Duncan.

Elizabeth Duncan previously worked as Senior Manager Build Operations at Evercraft Llc and Founder + CEO at Mrs. Claus & Company, Llc. Elizabeth Duncan holds Environmental Science from Georgia College And State University.

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Mrs. Claus & Company, LLC

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About Elizabeth Duncan

Elizabeth Duncan is a Operations Executive | People Management | EOS | Project Management at Mrs. Claus & Company, LLC. She possess expertise in customer service, management, negotiation, strategic planning, project management and 22 more skills.

Listed skills include Customer Service, Management, Negotiation, Strategic Planning, and 23 others.

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Mrs. Claus & Company, LLC
Mrs. Claus & Company, Llc
Operations Executive | People Management | EOS | Project Management
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8 roles

Elizabeth Duncan work experience

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Senior Manager Build Operations

Current
Evercraft Llc

Atlanta, Georgia, United States

Serve as "Air Traffic Control". In my current role I am responsible to keep all open projects on a level flight path while introducing new projects to the flight pattern. "On time, on/under budget and as scheduled" is my passion. I lead and develop a Build Operations team that supports the EverCraft LLC Site Operations and Project Managers while maintaining our contractual obligations to our clients.Facilitate weekly project status meetingsManage the RFQ and PO processManage… Show more Serve as "Air Traffic Control". In my current role I am responsible to keep all open projects on a level flight path while introducing new projects to the flight pattern. "On time, on/under budget and as scheduled" is my passion. I lead and develop a Build Operations team that supports the EverCraft LLC Site Operations and Project Managers while maintaining our contractual obligations to our clients.Facilitate weekly project status meetingsManage the RFQ and PO processManage Trade Partner RelationshipsRebate + Tax Credit ManagementMonday.com/Build Schedule ManagementCBUSA LeadGHBA LeadWarranty ManagementService Team Management Show less

Jan 2024 - Present

Founder + Ceo

Current

Atlanta, Georgia, United States

Agent to the guy in the "Red Suit". Mrs. Claus & Company was founded during the year of Covid-19. Our mission? To provide Santa to as many families as possible at a fair rate. In 2020, we got scrappy. Two real-bearded Santas, brothers with real beards, bleached and dyed white, ages 30 & 45. We knew in summer of 2020 that the older Santas would most likely hesitate to sit in the chair and provide in-person visits for children. It was an amazing year. Creativity and a leap of faith… Show more Agent to the guy in the "Red Suit". Mrs. Claus & Company was founded during the year of Covid-19. Our mission? To provide Santa to as many families as possible at a fair rate. In 2020, we got scrappy. Two real-bearded Santas, brothers with real beards, bleached and dyed white, ages 30 & 45. We knew in summer of 2020 that the older Santas would most likely hesitate to sit in the chair and provide in-person visits for children. It was an amazing year. Creativity and a leap of faith produced front porch mini sessions with Santa & a professional photographer and neighborhood drive throughs with Santa.We have come a long way since December 2020 and continue to invite quality, real-bearded, professional Santas, with clean back-ground checks and insurance to our crew. Our agency currently represents 13 holiday entertainers.Need a Santa? We got you! Show less

Jun 2020 - Present

Customer Service Manager

Roytec Industries

Atlanta Metropolitan Area

Roytec Industries LLC was founded in 1984 and operates out of a 30,000 square foot facility in Woodstock, GA with a secondary 50,000 square foot manufacturing location in Monterey, Mexico. Our Mexico location was opened in 2003. Roytec manufacturers wire harnesses and fixtures for commercial electrical equipment from elevators to commercial lighting fixtures and everything in between. I acted as a leader for the customer service department and account representative team in pre and post… Show more Roytec Industries LLC was founded in 1984 and operates out of a 30,000 square foot facility in Woodstock, GA with a secondary 50,000 square foot manufacturing location in Monterey, Mexico. Our Mexico location was opened in 2003. Roytec manufacturers wire harnesses and fixtures for commercial electrical equipment from elevators to commercial lighting fixtures and everything in between. I acted as a leader for the customer service department and account representative team in pre and post sales activities. Our team supported 50mm in annual business contracts. In my current role I collaborated daily with the Engineering Department, Quality Control, Sales and Production. We worked together to determine production schedules and client priorities. The management team at Roytec collaborates daily on meeting our clients needs both in our US and Mexico locations.I took the lead in all new client contracts and work in tandem with Engineering and Quality to expedite sample parts for testing and client approval. Maintain KPIs, Solve client concerns and manage risk for Customer Service and Account Management. Show less

Mar 2023 - Dec 2023

Director Of Project Management

Atlanta, Ga

Oversee all aspects of multifamily/student housing/senior living cabinet installation operations post sale. Beginning with our incredible team of designers to design and obtain approved shop drawings through project coordination/backend set up for production/manufacturing to field measurements, project management, installation, punch list completion and unit turnover. Consistently coordinate with Vice President Sales, Vice President Operations(Manufacturing), Vice President Finance and… Show more Oversee all aspects of multifamily/student housing/senior living cabinet installation operations post sale. Beginning with our incredible team of designers to design and obtain approved shop drawings through project coordination/backend set up for production/manufacturing to field measurements, project management, installation, punch list completion and unit turnover. Consistently coordinate with Vice President Sales, Vice President Operations(Manufacturing), Vice President Finance and CEO/Ownership to build processes, write and implement new policy and build business through collaboration with our management team while focusing our growth to scale with sales and future business.Oversee In-house Design team, all Field/Project Managers and sub-contractors to manage open projects. Manage Human Resources as pertains to the Atlanta/Sandy Springs office location and employees.Oversee IT Services for the Atlanta/Sandy Springs office location and employees.Work with Cosmo legal department to improve subcontractor contract agreements to reduce the corporation's liability. Work directly with Vice President Finance to approve all subcontractor payments.Build and manage Monday.com boards to track all stages of the project from sales, design, project management, RPO/UPO, and project close out.Develop systems for onsite Field Management team to be more effective and efficient with up to date technology and software.Develop and implement bonus structure utilizing project specific KPI's, measurable milestone and overall profitability of the individual project to motivate and incentivize our field management team. Show less

Jan 2022 - Aug 2022

Executive Director

Roswell, Georgia, United States

Sunshine on a Ranney Day is a nonprofit organization that renovates homes for children with special needs using top of the line construction and design. Through partnerships and donors we provide no cost wheelchair accessible bathrooms, dream bedrooms and in-home therapy rooms.Oversee all operations of the 501(c)(3) charity, including business development, fundraising, marketing, financeand daily operations.Establish and manage a donor database (Kindful) of over 3800 donors. Partner… Show more Sunshine on a Ranney Day is a nonprofit organization that renovates homes for children with special needs using top of the line construction and design. Through partnerships and donors we provide no cost wheelchair accessible bathrooms, dream bedrooms and in-home therapy rooms.Oversee all operations of the 501(c)(3) charity, including business development, fundraising, marketing, financeand daily operations.Establish and manage a donor database (Kindful) of over 3800 donors. Partner with co-founder/President to maintain donor relationships, expand small dollar donor base, while focusing on repeat/monthly donations.Establish connections, meet and entertain new large dollar donors with emphasis on donor retention and annual giving. Manage the financial health of the organization and consistently evaluate future grant, fundraising needs and opportunities.Create and implement new policies, process and programs: Update Bylaws, Board Policies, Financial Policy, Volunteer Handbook, Application Process, Design Process, Project Management Process, Employee Handbook, Construction Partnership Program, DesignPartnership Program, Applicant/Family Welcome Packet to include “What to Expect”, media waiver, construction liability waiver and require signed construction documents (floor plans and scope of work).Volunteer recruiting, interviewing and management of volunteers for various programs and events.Manage in-house project management team, focusing on “On Time, On Budget” and establishing connections with national, regional, and locally owned construction companies, general contractors, vendors & interior design firms with the goal to expand outreach throughout the Southeastern US by end of 2022.Oversee the charity’s application process and applicant review committee and review the selected applicants and determine the scope of projects based on construction cost and need. Show less

Mar 2019 - Jun 2021

Operations Manager

Alpharetta, Georgia

Oversee all operations for Platinum Kitchens & Design, including project managers, crews, cabinet installers, warehouse manager and service technicians for all residential remodels, new construction homes and warranty claims.Manage daily office operations, including employee leave, paid time off, hiring, and training employees, formulating procedures, serve as legal liaison for business matters, monitoring existing processes and analyzing their effectiveness; and creating strategies to… Show more Oversee all operations for Platinum Kitchens & Design, including project managers, crews, cabinet installers, warehouse manager and service technicians for all residential remodels, new construction homes and warranty claims.Manage daily office operations, including employee leave, paid time off, hiring, and training employees, formulating procedures, serve as legal liaison for business matters, monitoring existing processes and analyzing their effectiveness; and creating strategies to improve productivity and efficiency. Show less

Feb 2018 - Mar 2019

Field Operations Manager

Alpharetta, Georgia

Oversee field operations for Platinum Kitchens & Design, including project managers, crews, cabinet installers, warehouse manager and service technicians for all residential remodels, new construction homes and warranty claims. Work closely with vendors, builders and general contractors to schedule day-to-day operations on individual job sites and to establish long term business relationships. Serve as a liaison between project managers, homeowners and office/design staff to keep projects on… Show more Oversee field operations for Platinum Kitchens & Design, including project managers, crews, cabinet installers, warehouse manager and service technicians for all residential remodels, new construction homes and warranty claims. Work closely with vendors, builders and general contractors to schedule day-to-day operations on individual job sites and to establish long term business relationships. Serve as a liaison between project managers, homeowners and office/design staff to keep projects on schedule from start to completion. Manage all service calls and warranty claims for prior renovations, as they fall during the warranty period. Show less

Oct 2014 - Feb 2018

National Account Manager

Atlanta, Ga

I managed the logistics of locating and assembling temporary housing, in the form of single family homes, apartments, condominiums, and/or onsite mobile home or travel trailer, for disaster victims. I work directly with field adjusters for homeowner’s insurance companies, specializing in large loss claims. Temporary Accommodations has contracts and/or serves the majority of the well-known national insurance companies and smaller regional or local insurance providers.My typical client had… Show more I managed the logistics of locating and assembling temporary housing, in the form of single family homes, apartments, condominiums, and/or onsite mobile home or travel trailer, for disaster victims. I work directly with field adjusters for homeowner’s insurance companies, specializing in large loss claims. Temporary Accommodations has contracts and/or serves the majority of the well-known national insurance companies and smaller regional or local insurance providers.My typical client had experienced a total home loss due to house fire, natural disaster, or water damage. My duties Included, but were not limited to, assessing the local real estate markets current rental listings for single family homes/duplexes/condos/apartments/vacation homes, working with corporate housing vendors with pre-set inventory of corporate apartments, coordinating the move of mobile homes and travel trailers through a vendor, connecting temporary utilities through local service providers, and facilitate orders and the delivery of furnishings for the homes by coordinating through a national or regional vendor. I served as the point of contact for over 150 large loss insurance adjusters. I served as the point of contact and customer service representative for all adjusters and policy holders for Germania Insurance, located in Texas. I served policyholders located nationwide. Show less

Dec 2011 - Jul 2014
1 education record

Elizabeth Duncan education

FAQ

Frequently asked questions about Elizabeth Duncan

Quick answers generated from the profile data available on this page.

What company does Elizabeth Duncan work for?

Elizabeth Duncan works for Mrs. Claus & Company, LLC.

What is Elizabeth Duncan's role at Mrs. Claus & Company, LLC?

Elizabeth Duncan is listed as Operations Executive | People Management | EOS | Project Management at Mrs. Claus & Company, LLC.

Where is Elizabeth Duncan based?

Elizabeth Duncan is based in Atlanta Metropolitan Area, United States while working with Mrs. Claus & Company, LLC.

What companies has Elizabeth Duncan worked for?

Elizabeth Duncan has worked for Evercraft Llc, Mrs. Claus & Company, Llc, Roytec Industries, Cosmo Cabinets, and Sunshine On A Ranney Day.

How can I contact Elizabeth Duncan?

You can use AeroLeads to view verified contact signals for Elizabeth Duncan at Mrs. Claus & Company, LLC, including work email, phone, and LinkedIn data when available.

What schools did Elizabeth Duncan attend?

Elizabeth Duncan holds Environmental Science from Georgia College And State University.

What skills is Elizabeth Duncan known for?

Elizabeth Duncan is listed with skills including Customer Service, Management, Negotiation, Strategic Planning, Project Management, Change Management, Program Management, and Project Planning.

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