 Core strength in getting troubled projects and systems back on track, using good data, difficult conversations and BI analytics to drive success Lean, strategic analysis and management Focus on results-driven change management (primarily implementations and upgrades) built to COBIT, ITIL and ISO/IEC 20000 standards  Comfortable with large virtual teams (80+ members) across the globe Experienced in managing extremely diverse teams that are comprised of remote workers, consultants, employees and sub-contractors. 21 years hands-on, professional IT project, program and portfolio management across a breadth of disciplines, industries and styles Accomplishments:  Oversaw tokenization and migrated 22 native, on-premise applications from standalone hardware to AWS Data Lake/Cloud operations  Created a new, green, technology in under 9 months, implemented in another country, that eliminated the use of paper effecting all 2,200 North American  locations (saving billions) as well as minimizing the corporate carbon footprint  Managed conversion project from ITIL 2 to ITIL 3; gained more than a year of organizational maturation in under three months, achieving 2.87% ITSM  organizational maturity rating upgrade from 1.57% (according to Gartner’s audit) for Hardware Asset and Configuration Management at Humana Migrated nearly 500 North American healthcare facilities from HIPAA 4010 to 5010; ensuring continuity of HL7 operations and EDI redundancy/support Drove sales up 40%, accounting for 36 million closed/won revenuer; 42 million in Q3 after business model cutover at HP