Elizabeth Annie Douglas, Cpc, Caiss, Cstr Email and Phone Number

I am currently working full-time remote for Summa Health System - Akron Campus as a Level I Trauma Registrar. As a trauma data collection professional, I abstract trauma data according to the National Trauma Data Bank (NTDB) and American College of Surgeons (ACS) guidelines for submission to the Trauma Quality Improvement Program (TQIP). I have experience with Trauma Base, AIS 2005/2008, TQIP, NTDS 2023 Data Dictionary, and ICD-10-PCS procedural coding. I hold the following credentials: Certified Specialist in Trauma Registries (CSTR), Certified Abbreviated Injury Scale Specialists (CAISS) and Certified Professional Coder (CPC). I also have experience training new trauma registrars for our program.

Remote coding specialist for US Acute Care Solutions. I coded emergency department professional fees and procedures for US Acute Care clinicians.• Examined medical records to determine proper ICD -10 and CPT codes to be assigned.• Utilized coding tools and resources to verify the correctness of CPT and ICD codes assigned.• Communicated documentation discrepancies as needed.• Reviewed clinician documentation for accuracy and completeness.• Adhered to HIPPA compliance and privacy.• Strived for 96% accuracy in coding and productivity requirements.

University of Cincinnati, Distance Learner4.0 GPAMedical Billing and Coding, Health Information Systems

Trained QDA (Qualitative Descriptive Analyst) sensory taste tester for the J.M. Smucker Co. Evaluated food products and created score cards with other trained QDA sensory panelists. Used team-building skills with other panelists for sensory projects.

Customer service representative and receptionist for Douglas Insurance Agency. Greeted customers, processed payments, maintained computer records, performed data entry, answered phones and resolved customer service issues and complaints.

Remote work as an online director for a large online volunteer support network. I worked directly with women who had complicated pregnancies. Created and grew a large database of volunteers, maintained electronic database of volunteer information, created and implemented customized volunteer training materials, assisted in website development, hired online managers. Extensive Ob/Gyn medical terminology and procedure experience.

Scheduled appointments & surgeries, registered patients and distributed pharmaceuticals as prescribed. Assisted in the maintenance of medical charts and electronic medical records.