Elizabeth Barrera Email & Phone Number

San Jose, California, Us

San Jose, California, Us

- Develop, edit, and publish hardware documentation for print and digital platforms.- Work with cross-functional teams to create complete and up-to-date user guides for wireless hardware products.- Update existing documentation to ensure compliance with regulatory standards.- Prepare documents for localization and use in the Americas, APAC, EMEA, and LATAM regions.- Collaborate with third-party vendors to create illustrations of wireless hardware products.

Unidos ERG Collaborative was founded by a group of passionate Latinx ERG leaders located in the SF Bay Area, including those representing HPE, Amazon, Uber, PWC, and Palo Alto Networks. Our goal is to create a platform where ERG leaders across the country can connect, educate, and inspire other ERG leaders. The objective is to move beyond theory and spotlight the best leaders who can share how they have been able to execute ERG capabilities within their organization.

- Assisted in the initiation, planning, directing, and execution stages of all magazine functions. - Monitored and evaluated the performance of the Writing, Editorial, and Marketing teams.- Wrote two articles per week, and made edits to all articles in the primary, secondary, and final stages of the Editorial process.- Managed the team of Writers and ensured all members submitted their articles on time for the Editorial Team to provide edits and suggestions.- Served as a voting member of the Submissions Panel and approved/denied submissions from guest writers within 24 hours of entry and provided feedback to them within 48-72 hours. - Oversaw the Social Media Marketing Team promoting Polarity Magazine on Facebook and Instagram and developed strategic plans to increase the number of followers.

Fremont, California, Us

- Create internal end-user how-to guides, policies, and procedures, and upload them into Service Now.- Create runbooks and PP presentations for the EP of A/V Meetings and Events and team.- Develop Quick Start Guides (QSGs) to facilitate the implementation of new products and services at Workday.

Fremont, California, Us

- Design, implement, and maintain wiki namespaces and pages for the Facility Operations, Internal Communications team.- Execute revamp of Global Security Procurement wiki and the Global Security Radio Program and Catalog pages using HTML and CSS to facilitate and standardize radio requests and procurement operations.- Develop infographics, cover images, and PowerPoint graphics in Adobe Creative Cloud and PowerPoint for Global Security Procurement Operations training material and communications.- Document Procurement Purchase-to-Pay process playbook for Global Security Procurement Operations organization.- Prepare Procure-to-Pay training PowerPoint presentations and communication emails for Global Security management in NORAM, EMEA, LATAM, and APAC regions. - Create and implement Procurement Operations contact forms for the Radio Program and Procurement Operations teams.

Fremont, California, Us

- Drive eBay’s Data Center documentation repository as the Lead Technical Writer, and format, edit, and approve 4 SOPs and QRGs on a weekly basis.- Administer the Knowledge Management Team peer editing process for technical writers dedicated to Workday, eBay, PayPal, and other internal Milestone documentation. - Function as a mentor for Junior Technical Writers working remotely at the Chico Google Contact Center.- Update internal wiki pages using HTML and CSS for the Facebook IBOS team to access the necessary links, project updates, and requests to increase productivity.- Lead the documentation process for the eBay GBO SOP, and relevant documentation for Data Center engineers to use when identifying the services used by eBay and the procedures needed to complete Data Center tasks.- Create, edit, and update 5 administrative and security runbooks and SOPs for the Milestone Admin and Security departments in Chico, Fremont, and Austin.

San Jose, California, Us

- Developed a comprehensive catalog that outlined all the products and services used by the IT department which included the ownership structure and vendor within each department. This facilitated the communication within the IT department when servicing and decommissioning products.- Edited and published 5 instructional articles, policies, and procedures within SharePoint for the IT department per week, and revised slide decks prior to launching new solutions.- Created internal creative marketing documentation including educational handouts, and promotional posters to advertise and increase the usage of new applications and services used for internal company purposes.

- Managed training for new hires and compiled standard company documentation as a reference guide for onboarding new members.- Produced all social media content and updated various online platforms, such as Facebook, Instagram, and Twitter on a daily basis.- Assembled and led monthly Service Team Member workshop meetings - consisted of presentations, training, and goal-setting - to enhance interpersonal skills.

- Created marketing and fundraising content for the company.- Independently advertised via social media. - Prepared external communication letters and press releases.