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Beth Berg Email & Phone Number

Bringing the Voice of the Customer to Experience Design at Magellan Health
Location: Greater St. Louis, United States, United States 11 work roles 5 schools
1 work email found @optum.com 4 phones found area 314 LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email · 4 phones

Work email b****@optum.com
Direct phone (314) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Bringing the Voice of the Customer to Experience Design
Location
Greater St. Louis, United States, United States

Who is Beth Berg? Overview

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Quick answer

Beth Berg is listed as Bringing the Voice of the Customer to Experience Design at Magellan Health, based in Greater St. Louis, United States, United States. AeroLeads shows a work email signal at optum.com, phone signal with area code 314, and a matched LinkedIn profile for Beth Berg.

Beth Berg previously worked as Sr. Director, Customer Experience at Magellan Health and Director, Customer Experience Insights at Magellan Health. Beth Berg holds Mba from Lindenwood University.

Company email context

Email format at Magellan Health

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{first}.{last}@optum.com
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AeroLeads found 1 current-domain work email signal for Beth Berg. Compare company email patterns before reaching out.

Profile bio

About Beth Berg

Beth Berg is a Bringing the Voice of the Customer to Experience Design at Magellan Health. She possess expertise in quantitative research, qualitative research, marketing research, survey design, focus groups and 7 more skills. Colleagues describe her as "Beth is an exceptional researcher and great team player. She brings strong technical qualitative and quantitative research skills to her role at Optum. Her deep background in all forms of qualitative and quantitative research have served to build a strong research foundation that Beth can draw from in her work. With her critical thinking and strategic skills, Beth is able to sift through an abundance of data and distill the key insights to drive action by the business. She does a superb job compiling those insights into a cohesive, compelling story to share with executives. Beth is also a skilled presenter who knows how to engage her audience, regardless of level, manage the dialogue and communicate the key points to the business. She is also a strong team member and continually brings up ideas, suggestions, questions, etc. that are relevant to the team’s work and the contribution the team wants to make to the business. Consequently, she is highly regarded by those within the research team and her business partners. It was an absolute pleasure to work with Beth at Optum and I consider myself fortunate to have had the opportunity.", "Beth was a pleasure to work with and a true asset at The ROHO Group. Beth was great at interpreting my research requests to know how to figure out exactly what information I was looking for, and what type of questions to ask to get the correct information. Not only that, but Beth is also an incredibly hard worker who I could always count on to get things done. I recommend her for any of her future endeavors that she chooses to pursue.", and "Beth is a talented researcher with a passion for both qualitative and quantitative analysis. But her talents don't end there -- she is also a skilled presenter who can take data gleaned from a research report and put it into powerful context for her clients. Her wide range of experience in various fields helps her to be able to approach marketing problems from a fresh perspective, and her ability to present complex information in extremely readable written reports is admirable. During my time as an intern reporting to Beth, I have never had a question that she couldn't help me find an answer to, and I have appreciated how she has gone out of her way to help me learn the ropes in the marketing research profession."

Listed skills include Quantitative Research, Qualitative Research, Marketing Research, Survey Design, and 8 others.

Current workplace

Beth Berg's current company

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Magellan Health
Magellan Health
Bringing the Voice of the Customer to Experience Design
AeroLeads page
11 roles

Beth Berg work experience

A career timeline built from the work history available for this profile.

Sr. Director, Customer Experience

Current

Frisco, Texas, US

Mar 2023 - Present

Director, Customer Experience Insights

Frisco, Texas, US

Aug 2022 - Mar 2023

Director, Market And Customer Insights

Eden Prairie, MN, US

Jun 2021 - Jul 2022

Director, Strategic Insights And Customer Co-Creation

Eden Prairie, MN, US

Gathered the voice of the B2B customer through a broad range of listening posts. Used insights to inform the experience design process.

Jul 2020 - Jun 2021

Associate Director, Client Intelligence & Insights

Eden Prairie, MN, US

Uncovered customer needs and expectations using qualitative customer experience research methods. Shared key insights to facilitate customer experience improvements.

May 2019 - Jul 2020

Primary Research Analyst - Voice Of The Client

Eden Prairie, MN, US

Helped businesses understand the B2B client experience. Measured client loyalty using the Net Promoter System (NPS). Facilitated action planning workshops to ensure businesses act on client feedback. Trained businesses on CX best practices.

Aug 2017 - May 2019

Senior Qualitative Research Analyst

Saint Louis, MO, US

Omni-channel customer experience design researcher. Conducted qualitative research to understand what consumers were thinking, feeling, and doing. Insights were incorporated into customer journey maps and personas and used to guide customer experience improvements.Maintained a secondary focus on market intelligence, providing strategic insights on social.

Feb 2015 - Aug 2017

Manager, Marketing & Customer Experience Research

Saint Louis, MO, US

Managed the functions of marketing research, customer experience research, and market intelligence.

Oct 2013 - Feb 2015

Marketing Research Analyst

Saint Louis, MO, US

Uncovered insights related to customer loyalty (NPS) and satisfaction, brand equity, VOC, advertising effectiveness, and client experience optimization. Presented findings at all levels of the organization.

Dec 2011 - Oct 2013

Insights Research Strategist

Belleville, IL, US

Provided research support for new product innovation, product optimization, brand and marketing communications. Facilitated activities to connect internal associates to consumer needs, including workshops, in-depth interviews, focus groups, in-field trials, usability testing, and ethnographic research.

Jun 2009 - Dec 2011

Marketing Research Manager

Managed 30+ B2B and B2C custom marketing research projects for 25 different clients in the fields of healthcare, financial services, retail and manufacturing.

Apr 2007 - Jun 2009
5 education records

Beth Berg education

Mba

Lindenwood University

M.S., Psychology (Quantitative Sequence)

Illinois State University

B.S., Psychology, General Business Minor

Missouri State University

Psychology

Culver-Stockton College

Education record

Windsor High School
FAQ

Frequently asked questions about Beth Berg

Quick answers generated from the profile data available on this page.

What company does Beth Berg work for?

Beth Berg works for Magellan Health.

What is Beth Berg's role at Magellan Health?

Beth Berg is listed as Bringing the Voice of the Customer to Experience Design at Magellan Health.

What is Beth Berg's email address?

AeroLeads has found 1 work email signal at @optum.com for Beth Berg at Magellan Health.

What is Beth Berg's phone number?

AeroLeads has found 4 phone signal(s) with area code 314 for Beth Berg at Magellan Health.

Where is Beth Berg based?

Beth Berg is based in Greater St. Louis, United States, United States while working with Magellan Health.

What companies has Beth Berg worked for?

Beth Berg has worked for Magellan Health, Optum, Scottrade, The Roho Group, and The Research And Planning Group.

How can I contact Beth Berg?

You can use AeroLeads to view verified contact signals for Beth Berg at Magellan Health, including work email, phone, and LinkedIn data when available.

What schools did Beth Berg attend?

Beth Berg holds Mba from Lindenwood University.

What skills is Beth Berg known for?

Beth Berg is listed with skills including Quantitative Research, Qualitative Research, Marketing Research, Survey Design, Focus Groups, Usability Testing, Market Intelligence, and Customer Experience.

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