Innovative, strategic business leader with diverse experience spanning high-tempo operations, client service delivery, and business development for rapidly evolving organizations. Specialized expertise sustaining growth with mid-market and small business client base and promoting robust suite of human capital management and employee benefit solutions.Astute relationship builder skilled at influencing stakeholders and motivating top talent while serving as bridge between corporate headquarters and field offices. Team development champion able to build skills through training and coaching.Efficiency and productivity expert adept at improving and streamlining operations, managing multimillion-dollar P&L, and identifying growth opportunities to impact bottom-line results. Proven ability to lead in remote work environments. Career Highlights:• Corporate Strategy: Led national pilot to integrate smaller books of business into streamlined corporate portfolio to improve field office P&L, drive efficiency, and enhance service levels. • Client Service & Retention: Fueled 10% year-over-year growth and 94% retention rate across a $15M book of business through effective relationship management and team leadership.• Operational Excellence: Attained highest EBITDA increase in the country and 15% year-over-year growth via design and execution of strategies that fostered team capacity and streamlined operations. • Change Management: Steered integration of multiple acquisitions into corporate framework and workflow. Lent due diligence and culture transformation expertise to merge $12M acquisition into OneDigital structure.