Elizabeth (Lizzy) Boden Email & Phone Number

Chicago, Il, Us

North Riverside, Il

• Oversee creation and management of new Adult Services Department • Hire, train, supervise and evaluate two Adult Services Associates and Adult Services Librarian• Develop Adult Services Manual including policy in areas of programming, collections, and customer service• Work with staff to create revolving 3-month, 6-month, 9-month and 12-month goals and hold regular check-in meetings to determine progress• Manage all Adult Services budget line items, totaling over $50,000; including negotiating, purchasing and maintaining databases, e-books, physical books, magazines, newspapers, games and the cross-departmental Library of Things collection• Design robust adult programming schedule by selecting topics, overseeing hiring speakers, and personally teaching classes; successfully pivoted to virtual programs during COVID-19 pandemic• Oversee maintenance of Adult Services Department website pages and implementation of new event calendar• Continue executing Adult Services Librarian responsibilities detailed below

North Riverside, Il

• Hired, trained, and supervised library pages; wrote page instruction manual and instituted streamlined communication processes including quarterly meetings and regular check-ins• Hired, trained, and mentored recent MLIS graduate intern• Provided in-person, phone and e-mail reference, technology assistance, and reader’s advisory from Reference Desk• Worked with colleagues to create a Makerspace including purchasing equipment, creation of policy, staffing, and training• Created new Adult Summer Reading programming utilizing Beanstack• Assisted in grant applications and implementations, including for senior-related technology purchases and programming; grants received total over $25,000• Partnered with local groups as part of our community engagement to better understand and fulfill community needs, with a particular emphasis on senior services and services to our Latinx community (including Interfaith Community Partners, Cantata Senior Services, Age Options, Mujeres Latinas en Acción, and UCP Seguin)• Implemented and advanced library services to Latinx population by creating a language exchange program, assisting with Spanish-language book club, and attending FIL in Guadalajara in 2018 and 2019 to purchase new and relevant Spanish titles• Project managed major reorganization of adult sections and spaces including genrification of fiction, physical shelf rearrangement, major section weeds, creation of new display areas, and the purchase and organization of new furniture• Assisted with survey creation and collection, Town Hall Talks, and patron interviews around new 2020-25 Strategic Plan• Became notary public and trained in how to provide notarial services• Managed social media for Adult Services Department including Facebook, Instagram, Twitter, and YouTube• Employee liaison between the North Riverside Library Foundation and the Library while director was on maternity leave

Urbana-Champaign, Illinois Area

•Catalog, weed, recommend acquisitions and otherwise maintain Curriculum Collection •Provide in-person, phone, email, and chat reference assistance and instruct patrons in use of multi--format reference sources•Teach library instruction courses•Update online and print user aids•Collection development and management•Supervise undergraduate assistants

Urbana-Champaign, Illinois Area

•Design and conduct usability studies testing the Social Science, Health and Education Library website•Create low-fidelity design mock-ups using paper prototyping•Create high-fidelity design mock-ups using Wordpress development server website copies•Recommend design changes using agile process of redesigns, testing, and further refined redesigns•Present recommended design changes to library management

•Processed all new member and Fellow credential certification applications as well as event registrations and payments•Fielded phone and email queries from ACHE members in a timely, efficient, and accurate manner•Trained new staff, temporary employees, and interns

Wellington, New Zealand

•Allocated ministerial correspondence to GEMS staff for reply and assisted Official Information Act (OIA) team with OIA request correspondence, research, and redactions; handled sensitive materials •Ensured delivery of education reports to Ministers’ offices in Parliament in accurate format and timely manner•Maintained critical log of reports sent between Ministry and Ministers offices, including confidential materials

Open Books

•Attained double digit used book sale increases year over year 2010-2014, with 2014 sales totalling over $300,000•Created eBay sales program that sold over $10,000 in merchandise in 2014•Managed and trained over 250 volunteers on store processes including inventory control and shelf reading.•Built meaningful relationships with customer base, resulting in 5 star Yelp rating •Planned and executed Open Books events•Engaged with local and national media and appeared in television and print journalism pieces on Open Books•Maintained the Open Books store social media accounts (Twitter, Tumblr, Instagram)•Wrote “Book Banter” column for newsletter

•Facilitated information retrieval by arranging archives collections and writing narrative descriptions (“finding aids”) to enhance patron access to primary source collections•Processed the Andrew T. Kopan papers and the La Leche League records•Provided patron assistance by responding to reference questions concerning the department collections•Wrote the historical library blog series “Bygone DePaul”

•Performed library-related clerical work including printing and affixing call numbers, shelving, and mail.

•Desk clerk in children's section with duties including checking out books, shelving, shelf-reading, and recommending titles•Promoted to adult section with added responsibilities of issuing and updating library cards, accepting late fees and calling patrons regarding inter-library loans

Ms Library, Library And Information Science

Ba, History

summa cum laude